Available maps in vs AI mode


Thank you for posting! It helps us feel like we’re not being ignored, and that the issue is being investigated.

Even posting to report that there’s nothing to report is appreciated :smile:


Not sure if this will help or not.

I constantly play AI team mates, ether with myself or up to 2 other friends. We have all had the same 4 map rotation for around the last 2 weeks.
We jumped on Brawl 2 days ago to give ourselves a break from the repeated maps. None of us are competitive and Brawl isn’t something we enjoyed (due to the competitive nature and human showmanship), however the different maps was a relief.
I attempted the suggested idea of choosing vs AI and started the matchmaking process and indeed I was placed in a different map from my standard 4. After playing a match I returned to my AI Team mates only to be placed back into the 4 map rotation I’ve had for the last 2 weeks.

On a side note I’m so glad I’m not the only one with bugged AI hugging there Gods and leaving there cores wide open.


I play with my husband vs AI with AI team mates. Had the same four maps for what feels live forever. I tried playing a Coop AI game by myself and got a different map. Partied with my husband again, same four maps as before. I really hope this issue gets fixed soon!


I also want to take this opportunity to thank you guys for being unable to fix a bug 6 months old now, this game clearly has the technical A team on it that’s for sure, it’s a complete mystery why it died competitively before it even got off the ground


Well…after half year break i tried to play again…6 games vs AI, all 6 games - Sky Temple… Why Blizzard cant add all maps to rotation with bots? Its not even Quick Game, its not a ranked. Whats the problem? Why am i get the same god damn map 6 times in a row? Very upset with this situation…
P.s. Sorry bor bad English, its not my mother tongue.


Hey Sickroom!
To answer your question, probably. However, the purpose for my earlier post was an attempt to focus the data on this so we can provide a precise report on the problem. It is premature to find answers before we 100% understand the scope and root cause of the problem. This is especially true as the complexity of this problem and the high potential for more problems to spin off this.

Currently, all data has proven our theories accurate but to be safe we are keeping an eye out for use cases that break our theories, hence the questions I asked earlier in this thread. I also offered a potential workaround, to see if people who are affected were able to find some relief from this issue, as knowing the outcome of that workaround will also help nail down a root cause.

While on the topic of the workaround, to get the best effects, try and play a handful of VS AI maps with other random human players a couple of times not just once, and make sure the maps you get during these games are not the ones you are seeing in your rotation. According to our investigations, the more games you play in VS AI with other random human players, the better chance you will not have this issue anymore.

I understand the desire to see this issue fixed and appreciate everyone’s patience while we work on this. Every bit of help and data I get from this thread will help. So please make sure to post the answers to those questions above and let me know any other information you think might help!

Thanks again!


New patch, new 4-map rotation, this time (EU server, solo vs AI):

Cursed Hollow -> Braxis Holdout -> Garden of Terror -> Infernal Shrines

Well, it could have been worse :sweat_smile:
As a side note i noticed that the team composition has changed; for example, when i play Zarya - now a support - i have also a tank or a bruiser in my team. Also, i had a game with both a support and a healer on both teams… an appreciated enhancement :+1:

I tried this workaround last week, to break the following rotation:

Sky Temple -> Towers of Doom -> Blackheart’s Bay -> Battlefield of Eternity

Here’s the results:

  • I skipped only one of the maps (Battlefield) to play with human players and a different map occurred (Alterac); then i went back to play with AI teammates, and the usual rotation came back starting from Sky Temple. This occurred every time i tried to skip only one map.
  • I tried and played only games with human players vs AI; almost every map was not from my “list” (2 Alterac, 2 Hollow, 2 Hanamura, 1 Shrines, 1 Spiders, 1 Warhead, 1 Volskaya, 1 Battlefield and 1 Towers). Again, i went back to solo vs AI; this time the rotation came back “mixed up”, that is Blackheart -> Sky Temple -> Towers -> Battlefield.

I think i’ll try again with the current rotation, however i don’t expect different results :expressionless:


Thanks for the update.

Does this mean you’ve been able to replicate the problem in the lab, and that this has worked as a solution? I bounce between sessions (5-8+ games) of only coop, and other times strictly ai teammates. Forgive me for repeating my last post, but that’s never had any effect on breaking the 4 map pool for me.

I haven’t played much since the new patch hit, I’ll have some time this weekend to do some testing.


playing more with other people will make the issue go away? how?

you’re missing the point that if 20% of population has this problem, they will drag other 80% of population down to the downsized map pool to accommodate the limitations, or people would otherwise end up waiting 25 min for AI games considering two different players could have a different map pool limitation same day of the week

we already concluded how you can check if you are affected by the problem - play games with 9 other AI - you won’t be able to figure this in COOP as there are 5 player factors where only one could be a problem, or all of them are the problem

but then we have the inconsistency with the issue, you can put the player population in four categories

  • those that are experiencing a limited map availability in COOP and have a full map in +9 AI
  • those that have all the maps in COOP but limited pool in +9 AI
  • those with limited pool both in COOP and +9 AI (albeit different sets of four maps)
  • those that experience FULL proper map rotation in ALL modes (hard to determine since many focus on different game modes, but sample size indicates no one is left unaffected in some form)

on an any random given week since the problem started I’ve had experienced all of these situations more than once first hand (with a decent sample size to exclude the random factor) and the “player status” keep changing at random

Unless you’re running 100 accounts at the same time to check how things work there is simply no way to figure out what is causing this and what causes further variations between different users unless someone goes and checks line by line of code.

Only thing we can agree on is that we know it started around October 2018, when the problem first started happening (four years after game launch)


Just knocked out 5 games 1v9, ai teammates.

Sky Temple > Volskaya > Blackheart’s Bay > Hanamura > Sky Temple. I’ve gotta run but i’ll edit and update this evening if i get a chance to see if i keep looping.

edit: Yup, the rotation continued. Picked up with Volskaya > BHB > Hanamura > Sky Temple


Do we have any solid proof of this? I have my suspicions that this affects the “AI Teammates” mode across the board, but that there is a large number of people who don’t play vs AI at all, or enough to notice.


The only proof you need is a few dozen players coming to the forum saying they noticed irregularities in first place. Even if a portion of player base is experiencing it should not be less of a priority.

Many people will never touch vs AI and out of those that don’t play it for fun - but to clear quests every three days, will most likely never play more than three games in a row, or even notice something is wrong. Sometimes when doing testing in the dead of a night, I will encounter same players over and over, and they’re getting pulled to my 4 map rotation, even though they might have an “extra random map” somewhere in their recent game history. I could also be playing 10 games with 40 different players and they might never notice anything wrong.

What I’m suggesting is this, do testing on a dead server; Tournament realm, PTR or Private Blizzard QA. Have 5 different accounts queueing (or much more for better sample size) and see if any problems come up. It’s using the same code as live and like this you would be able to track who is matched with who, and on which maps. With a control group you would pinpoint the problem. If Blizzard tech allows, simply copy account data from random users and export to a private realm.

This is not something an average user without multiple PCs can do. Since you need to jump through extra hoops to even run two instances of the game on the same machine.


Hey GriM!

Just for some extra clarity, we do not need any more information on how to reproduce the bug, as we already know how to reproduce it. However, knowing how to reproduce a bug doesn’t mean we know why it is happening, the total scope of who is affected, or just how complicated the interactions are. The most help everyone can provide for us at this step is helping us learn what it is we don’t know.

If you are experiencing this problem, and do not fit in to any of the categories below, please post on this thread letting me know why you don’t fit in these categories, and that will help us learn even more about this issue. Thank you all for the help!

  • People who primarily play VS AI with AI Teammates,
  • People who primarily play with the same people in VS AI (with or without AI Teammates)
  • People who have been affected but haven’t played X amount of game with other, random, match-made human players.


Just to be clear, on the third point- do you mean Co-op VS AI? Or quickmatch/other full matchmaking modes?

I play primarily VS AI, except for brawls for the chest/for fun. I play Co-op vs ai solo about 40% of the time. Occasionally we’ll start a party from those randomly matched people, as the games go on, or a friend will come online and join. Call that another 20% Coop vs AI in a party. No apparent limitation or set rotation of the maps there.

I play VS AI Teammates solo if i need the ability to hit escape and pause, or so it won’t upset anyone if I alt-tab for a moment. Majority of these games recently have been to test that this problem still affects me.

As for playing primarily with the same person, my mom plays HOTS too, and when I’m partied with her we only play with AI teammates. She has the same map pool as I do whether we’re playing together or not. She also has had the problem since it first started- pointing it out to me during the toys event i think. When the anduin patch hit, to help disprove we were affecting each others’ map pools, we played AI Teammates separately. We each got the same 4 map rotation. In the past we’ve branched out to playing Co-op, to test the map rotation problem, and we could get maps outside of our pool.

Let me know if I can clarify any of these points further, or if you believe I fall under one of those three categories you listed. Thanks!

edit for future reference: Just knocked through a bunch of Co-op vs AI. BHB > Cursed Hollow > Hanamura > Garden Terror > Braxis > Towers > BHB > BoE > Volskaya > Sky Temple > Warhead > Braxis > Garden > BHB > Volskaya > Sky Temple > Hanamura > Towers > Braxis. Got 10 out of 13? possible maps across 19 games, only ones missing were spiders, dragonshire, and alterac, which could easily be due to sample size.

Day later edit: Switched back to 1v9 with AI teammates. Volskaya > BHB > Sky Temple > Hanamura > Volskaya > BHB > Sky Temple > Hanamura.


GriM- I only meant that I haven’t heard from anyone that they are unaffected. I agree most people won’t notice. People who only play VS ai to knock out their dailies then move on to PVP modes have no reason to check this thread or care that there’s even a problem. I’d like some confirmation that it isn’t a universal problem, that the last category of people you listed does exist. Not sure how we could test that ourselves, shy of making a bunch of alt accounts and testing them on live, which would be a tedious ordeal.


Most people won’t notice and a good deal of those that do won’t bother going to the US forums because they are from a different region, or they probably don’t know they have access to forums of all regions unlike with other games that require a specific local game license.

Notice the absence of useful Blue posts in the EU, outside of community engagement and customer service. There might be a copy-paste from the US here and there but generally no important conversations take place there.

Just to be clear, there is a shared opinion that the non-US forums for all Blizzard games are a waste of space, resources, time and effort when it comes to any kind of feedback - there’s also the unexplained absence of Bug Report sections and other crucial features.

Sorry for going off topic but it’s great news to hear that Blizzard feel like they’re making some progress around this.


I can say with certainty that I play exclusively with one human player, and 8 AI players and we have been locked into a 4 map rotation now for at least the 2 months since we returned to playing HOTS.

I can also add that we haven’t played for the last 2 weeks due to the mundane nature of the map rotation, which sadly includes Battlefield of Eternity where the AI is broken beyond belief (gathering around their own god doing nothing all match).


Would appreciate a response please. I’ll repeat my questions more directly.

  • Have you found that playing X games solo co-op vs AI has fixed this issue in testing? What’s a ballpark range for X?

Tell me if I’m wrong in reworking these categories -

  • People who play VS AI, AI Teammates, solo
  • People who play VS AI, AI Teammates, regularly in a group of the same people
  • People who play Co-op VS AI, regularly in a group of the same people.
  • People who play Co-op VS AI solo.

Am I correct in saying that people in the first three categories generally experience this bug, but people in the fourth do not? My experience described above runs counter to that.


To answer your questions,

  • We don’t know what X is. It appears to be random. The faster and more often you get maps outside of your rotation, the fewer games it takes. It’s not a set number, as it depends on luck of the draw (apparently)
  • Are you in the fourth “category” Co-op vs AI solo, and over the course of many games in that “category” still falling into the same 4 maps, following the same or similar order?


Thank you for the quick response!

From my long post earlier- I played a series of 19 Co-op VS AI games. Got many maps outside my limited pool of 4. Went back to playing AI Teammates- same 4 map rotation.

edit: To be clearer, I believe the bug has never affected the map pool for me in co-op vs ai. I experience the limited pool in AI Teammates only, grouped or solo.