A request from NGS: Please fix access to replay files between 3/26 and 4/17 if you can!

maybe they care about us

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And yet people would just complain at a ‘We’re still figuring that out’ or other tentative-nothing answers.

Or people would take their answers extremely literally or go completely offroad with it and assume something wrong.

And any Blizzard employee has to do proper research before they can answer various things due to aforementioned reasons.

All of these things are other reasons that Blizzard representatives avoid posting.

Remember a while back when there were certain ‘humor threads’, and a CM posted in it?
Then there were a bunch of replies, going along the lines of: “WE’VE BEEN ASKING ABOUT X FOR Y TIME, AND THEN YOU WRITE IN A HUMOR THREAD? HOW DARE YOU! BAD BLIZZARD!”

While I understand people’s need for some clarification regarding certain matters, pestering CMs wont help.

I recall reading a post from a CM clarifying that writing on the forums is something they only do in their free time during lunch breaks or whatever.
And as previously mentioned, they need to do research on what they write because they have to be REALLY careful about what they say, and when they finally do write something, they tend to get hammered by negativity or offtopic questions.

And just to clarify Xoxin; I’m not trying to attack you, but more along the lines of trying to tell everyone, “give them a break”. They’re not gods, they’re human beings, working for evilvision, working for a company with vividly rabid fans. And they have been getting considerably downsized so they’re not as many as they used to be…

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You’re right(at least on these forums. Reddit idk.) It just leaves a bad taste in my mouth considering Feburary’s communication(specifically these two parts)

and we still haven’t heard anything when we’re nearly into month 5 of 2019 and don’t even have a 2nd hero yet. I’ll freely admit I’ve done some salt posting today.

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Are you discounting the Reddit AMAs? They had some AMA the past months, and also have been communicating there. Because if you want communication frankly you should be looking at Reddit for that, rather than the HotS forums. That is pretty much how it is.

As for the new hero, or the cadence of release, they’ve been silent about it even on the Reddit forums, so you pretty it means “you won’t like the answer so don’t ask”. Silence is pretty much as straight forward an answer you’ll get, if they don’t have anything to share it just isn’t going to happen until they have something prepared.

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Yes, I was speaking specifically about that.

Yeah just aren’t going to answer that especially since the new release schedule seems to be something they’re still learning the ropes around with the remaining crew they have.

Until they create a couple of new heroes, from start to finish, with the crew they have remaining I don’t think they’d be able to answer that until they can fully assess from experience how long it now takes. Otherwise, there is no point giving an estimate if they haven’t even made one new hero yet with the remaining resources and manpower they have, since there wouldn’t be any basis.

It’s looking more and more like two a year, as I suspected for quite some time now. The timeline required for getting three this year is not looking achievable, at the current rate. Unless they increase the release cadence, which is the exact opposite of what they said was going to happen, its going to be two, three if we get one at the very tail end of the year, but that will prevent a new character being released at the start of the new year next year.

Its really more like 2.5 characters a year, but that doesn’t really work out in reality.