35 wins chest, and raiting

In the current ranking season, you need to complete 35 victories to get the chest. I’ve completed 36, but I haven’t gotten the chest. I can send a screenshot where you can see the progress, and the lack of a corresponding tick on the subject. My second question is about the rating system. I’ve already reached the mark above 600 points of the rating a large number of times, and sometimes it turns out that one of the players leaves the match at the stage of choosing a character. At this point, my rating turns to 0. Or I have a disconnection with the Internet, and after the game, I my rating instantly becomes 0. Why? Explain how this rating mechanic works? Or is it a bug?

Hi! I’m having the same issue, 40 wins in the ranked season, 2 days waiting but I still don’t receive the legendary chest as reward. Did you got solved yours?

Hi! Im having the same Issue. 39 wins and still no chest yet. let me know if you solved yours pls :S