Standard Pack Legendary Duplicate Protection Faulty?

Bug Report
1

I got the new Standard bundle. I was missing only 2 legendaries (both from Ashes of Outland).

The initial legendary was indeed one of those 2. So now only missing 1 (The Lurker Below).

In my 5 Standard Packs, was another Legendary! however, it gave me Turalyon, The Tenured which I already have (albeit in Golden, which should make no difference).

2

What is the other Standard legendary that you are missing and expected to receive?

Note that duplicate protection does not just look at what you have now. It looks at what you have or ever had. If you owned a card and then dusted it, duplicate protection still ensures you won’t get it back. This enables players to safely dust legendaries and epics they never plan to use, without having to fear to get another copy in their next lucky pack.

If the missing legendary is one you owned previously but disenchanted, then as far as duplicate protection is concerned you “have or had” all standard legendaries. And that means it simply gives you random legendaries when you roll one.

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3

I was missing two: Magtheridon, and The Lurker Below.

Magtheridon was the Legendary card, so I have that now.
The Lurker Below is the one I was expecting to get.

4

(See my edit above; I typed this as you were typing your answer).

5

If you never owned The Lurker Below, then this does indeed appear to be a bug. Unfortunately, nobody on this forum can fix this for you. You’ll need to open a ticket with Customer Support and ask them to investigate and rectify your account.

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6

Hmmm, I see. I don’t recall dusting it, but it’s possible. Especially if it was Golden.

Thanks for the clarification!

7

I think the duplicate protection for standard pack is buggy, or non existing.
I just opened a standard pack and my guaranteed rare was a third copy of “Shifty Sophomore”, while i still have some missing rare from other standard expansions (NOT from scholomance, in that case i have all the rare). According to this https://us.battle.net/support/en/article/116884 i should have duplicate protection for rare as well.

8

My understanding, and I could be very wrong, is that ‘standard’ and ‘golden’ cards are two separate categories that are protected.

So basically when you got Turalyon, The Tenured, it rolled and the game went ‘oh this person gets a golden legendary card’ and looked at all the golden legendary cards you had not received for that pack type and picked one.

to quote the support page:

Note: Golden cards are not considered duplicates of normal cards and have their own tracking.

that very last line is the key for this I believe.

9

@Costolazzi: Can you give some examples of rare cards that you are missing and should have received instead of the Shifty Sophomore?

Do note that cards that duplicate protection does not care about what you currently own, but about all cards you “have or ever had”.
The benefit of this is that if you get e.g. a legendary you really don’t want, you can dust it and still be assured you won’t get it again (until you have had all legendaries from that expansion).
The downside, though, is that you also are not guaranteed to get new copies of previously disenchanted cards when you do want them.

What often confuses people is that they disenchant cards when they are nerfed; then much later when they become playable in a deck again they are disappointed that they are not guaranteed to get the disenchanted cards back with the first pack they open.

@Kuja: Your interpretation of that confusing text is, to the best of my knowledge, incorrect. As far as I know, if you have e.g. one golden Shifty Sophomore and one regular, you should not get any other Shifty Sophomore (golden or regular) until you “have or even had” at least two copies of each other rare in the same expansion.

10

Priestess of fury
Corsair Cache
Mor’shan Watch Post (1 copy)

11

Those three cards you listed have been changed and would have been eligible for a full refund had you disenchanted them.

The duplication protection system tracks cards you own or have ever owned. If you found these cards in a pack and then subsequently disenchanted them, they are no longer protected by the duplication protection system.

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12

Thanks that was informative.

But… i’ve tested again with two Wild packs, category where i still miss lots of rare cards.
The first pack had 5 duplicate, auto-recognized by the ‘Disenchant Extra Cards’ button.
The second pack had 4 duplicate and one ‘One-eyed Cheat’ that i was missing.

I still feel like the duplicate protection for multi-set pack (such as Standard, Wild) does not work as described.

If i have to guess, the system choose the rarity, then the set of the card, and only at this point the duplicate protection runs.
I can run few more tests but would not want to waste gold if the dupe protection is not guaranteed >_>

13

Forgot to mention, i’m sure i have never disenchanted a copy of ‘ohe one-eye cheat’ (while i may have disenchanted those other cards that had the refund)

14

Each card in a pack has its rarity chosen first. For example, most packs have 4 commons and 1 rare. If you own all commons of the pack’s set, then those common cards don’t have their rarity ‘upgraded’, you’ll receive duplicates of commons. This is intended.

15

I know it’s like that for each single wild set pack, but when you open a Wild Pack (the one with red back), the duplicate protection is not guaranteed. I suspect that if you “roll” a rare from a wild set where you have already all the cards, the protection won’t trigger. Such as me having a complete collection of Grand Tournament and missing cards from GvG. If my Wild Pack rolls for a GvG rare, I’ll get protection. If it rolls a GT rare, i get the dupe.