Just for the record, on the main forum page, with all the different sub-forums, the Bug Report description states “Something not working right in Hearthstone? Let us know here!” Furthermore, in the Bug Report Forum Guidelines, it simply states the following:
Welcome to the Hearthstone Bug Report Forums!
Our Blizzard Quality Assurance team will be routinely monitoring the bug forum and collecting reports for our development team. While not every post will see a direct response, please know that your post is read and investigated.
1. Forum Rules
Be kind to each other. Each player that comes to this forum is either looking for help, or making a goodwill effort to help improve the game. Please post respectfully as ALL posts and replies are subject to the Blizzard Code of Conduct
2. Reporting Bugs
If you encounter any in-game issues, please feel free to create a new topic with a description of the issue.
Please provide as much detail as possible as it will help us reproduce the bug on our end. Here are some examples:
- Name of the relevant cards that were on the board and hand.
- Screenshots**
- Videos and replays**
- Platform and OS version (PC, Mac, Android Phone/Tablet, iOS)
** You can share url links using either the Blockquotes or the Preformatted text option.
3. Other Issues
For account related issues:
- You can contact our Customer Support team here:
https://www.battle.net/support/en/help/product/hearthstoneFor reporting exploits, cheats, and bots:
- You can submit a report in the link below:
https://us.blizzard.com/en-us/submit/hacks.html- Alternatively, you may send an email to
Hacks@blizzard.comwith a description with any evidence you have.Thank you for helping us improve Hearthstone!
Nothing suggests a discussion can’t be had within a particular topic. Now, I would happily give you credit if I had created a separate topic entirely in the Bug Report to discuss this or give a suggestion - then I would agree with your sentiment - but that’s not what I did. On that note, though, we have both gotten a little off-topic as, instead of discussing the actual bug at hand, we’re debating whether or not a discussion could be had. As to the actual bug, I imagine reproducing it should be fairly easy without need of a replay/video since it would seem it might be a simple case of something being played to freeze shaman minions (perhaps specifically Dawngrasp, or maybe it would happen so long as something is frozen), then a Snowfall following that - I’ll even follow-up should such a scenario happen to me! 