I honestly do not know what to do. I’ve uninstalled, reinstalled, gone through patches, everything. All my gold is entirely useless.
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have you tried using your phone?
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what if i dont have a phone o-o
just trying to offer a solution
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but what is the solution to access the shop from my pc
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[SIX BUGS SOLVED] Bugged menu, closed shop etc
Check the whole thread, do everything what We wroten here, update your drivers as well, with programs what i mentioned and that will fix your problem.
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Try spending not gold in the not in game shop. see if that helps too 
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