Rise of Shadow legendary quest didnt appear

[Panicc-2469]

Good day,

i was logged in yesterday to open my packs etc. but i didnt get any new quest, legendary or normal one. And now today i didnt get any new quest either.
So why do i not get ANY quest at all and am i now wrecked out of the legendary quest for rise of shadows completely?

[anon43486798]

Do you have any of the quests listed in Hearthstone Common Issues:

@Aelathera

Unable to claim a promotional reward?
During an in-game event, there can be free cards or packs awarded for free such as the Golden Witch’s Cauldron or the Golden Fireworks Tech cards. Check your quest log and complete any of the quest mentioned below:

1. (New Players) Win 5 Practice Games, First Blood, and The Duelist.
2. (Returning Players) Return of the Hero, Ready for Action and Back in the Game!

Once you have completed the quests, it will put you into the holiday event. A restart may be required to get the reward to appear.

[Panicc-2469]

that solved the problem. Thank you,
But should not you “fix” that problem, if you know why it happens? Or atleast give a notification

[anon43486798]

Completing to at least The Duelist has always been a requirement since having these special event quests.

That requirement has appeared sometimes in the announcements.

[Arknives-1216]

Those quest are basically part of the tutorial, thats why it unlocks daily quests and other promotional items.