Yes. Because if it weren’t RNG-heavy, it’d be purely skill-based, and the casuals would cry even more.
Damn im a little late to the party but I am in the same boat - last i played was grim patron. Just came back and am literally blown away at the downfall of this card game.
Even the solo stuff is less skill and more - “did the dungeon run give you your best possible items?” Yes? - well then lets throw a boss with a 2 mana kill whatever and 4 mana fill the board - oh and we will give them 4 of them".
Sorry blizz but its not fun. Enjoy your casuals though.