I have noticed that players had encountered this situation known by its many names (Endless turn, hovering card, never roping etc) I’m a player that started playing since GVG and TGT . Had a few opponents pulled the same thing as mentioned below and to others. It is happening to me more often now.
i was clearly winning
opponent’s turn to make a move, appears to be choosing a card
card hovers between his hand and his side of the field and just stays there
his turn doesn’t seem to end and the rope doesn’t appear
can tell opponent is making his move (making emotes, selecting cards etc)
the screen then remains silent until you decide enough is enough and just restart the HS app.
you lose a star.
The first time it happened I just thought it was my bad luck my connection went sour at such a crucial moment. But over the years I had experienced this a few times and they are all the same scenario as mentioned above. I quickly try to rectify this problem by restarting my HS and hoping to reconnect back. But I don’t remember it ever working and I lose a star. Even the “You lost your previous ranked game” pop up doesn’t appear when you log in.
I am sure my connection is steady and I was puzzled when all the solutions provided for this situation are all related to the player’s connection. It is clearing a hack and I noticed some players are complaining about it as well.
It cannot be a coincidence. I think we need to compile a list of opponent’s names that we lose against due to this underhand method and finally hunt them down. Hopefully I can gain some support here and get this list kickstarted.
Blizzard has literally come out and explained how it works when it happens. It can even happen to you if your personal internet is good. This isn’t a cheat or hack.
It isn’t a hack. It’s a well-known, established bug that people have been experiencing for years. As detailed here, there are a number of ways you can disconnect from a game, and not all of them are obvious from the users end. I can assure you that not only is hacking HS very difficult ( 9.5/10 cases of supposed “hacking” reported here are just new players who don’t know game mechanics or who looked away from their screen for too long), but Blizz would never allow a publicly acknowledged and frequently experienced hack to survive for this long.
you guys do know that your explanation does not make sense.
You either claim:
I disconnected - I stated that I checked my connection was fine and i restarted the application immediately. It doesn’t reconnect back to the game when it should. I have been playing HS for awhile now. Of course I have experienced a disconnection due to bad wifi or while playing in a train. I know and understand the difference. I am now talking about the time when I am extremely sure my connection is running perfectly well but this still happens.
blizzard explained that there are different types of connections etc, this can happen even when my connection is working - then this is still an issue that has yet to be fixed, hence my request to start a list.
Your connection to the internet and your connection to the server are not the same thing, though a loss of either will cause you to lose connection to your match. Restarting doesn’t always reconnect you to your game perfectly, nor does the info from Blizz say that it will.
You know that you’re being needlessly snarky when people are just trying to help.
Disconnection from a game of Hearthstone can occur even with perfectly functional wifi/ethernet/what-have-you. Did you check your player-to-player connection? Your player-to-server connection? Your player-to-battle. net connection?
What does a continued bug/glitch have anything to do with establishing a hitlist of would-be-hackers that you want to “hunt down”?
Even if he did ping 8.8.8.8 that still would not prove his connection to the server only the connection to the internet. That is the problem the loss of either will result in this.
If he ever loses connectivity to the internet (which the ping 8.8.8.8 -t can show, assuming Google DNS is always up which it is) he also loses connectivity to Bnet or the HS server, by default. Trust me, I work with this stuff every day.
With that said, I’m not sure how long the loss has to last in order for the hover bug to occur, but I’d say it’s a pretty short window (a few consecutive pings maybe?) given how ppl don’t even notice they lose internet connectivity and still get disconnected from HS.
Yes know that my point as said he can keep connection to the internet while losing connection to only blizzards server. Ping 8.8.8.8 only checks for his connection to the internet not the connection to the server. As such this will not show of the bug was not the result of a disconnection only that it was not the result of a disconnection from the internet. As if he loses connection to the server or the game as part of that server it will also cause the same bug without the loss of connection to the internet.
To further that blizzard uses multi connections to pass data which is why you see things like being able to chat while being disconnected from the game as the chat server is a different server than the game server. Proving that it is possible to disconnect from only one of there was ever any doubt.
The most annoying thing about this bug (where you disconnect from the server even though your internet is perfectly fine) is not that it actually happens from time to time…
…the real undocumented problem that is rearing its ugly head is that players are PURPOSEFULLY hovering a card over the board for long periods of time to make you think you are encountering the bug.
This, in my opinion, is a form of cheating. You are trying to trick your opponent into thinking they are seeing the bug and they disconnect and try to reconnect thinking they are messed up. The bug is so known now that most people will not wait to see if a rope appears, they just immediately disconnect and reconnect if the card is hovering for more than a few seconds - scared that if they don’t act fast enough that they will lose their turn.
The problem with the bug is you have to react fast or you will lose your turn. People know this and they are using the bug to trick people in order to eat up time to disconnect and reconnect.
The sneaky thing is you can’t report these people and there’s no way to prove that this is their intention, so they can get away with doing it completely under the radar.
After all these YEARS of this bug existing, it’s still not fixed. It’s extremely annoying and the people pulling the stunt above are degenerate human beings.
The problem is that its not recognised as a DC in the first place. So many DC’s give the “you have been DC’d, reconnecting to your game” popup, yet after 6 years the system still fails to detect some disconnects?!? How this glitch can last for so long is beyond me, when we do get warnings for some, and not others.
Yeah…you should instantly get a message when you disconnect instead of getting the message minutes later.
I think a good solution would be for them to add a timer. If the timer hits the roper time and you don’t see the rope then you know you’ve disconnected. The problem is you’re waiting around for the rope thinking “did I d/c or is there still time left?” and before you know it, it’s too late.
Lol, first time happen to me. It’s 11/16/2020, still ongoing. Gonna just leave the game running and see what happens. I have a feeling if I don’t disconnect he can’t play another game.