Ranked game cannot progress?

I am currently in a ranked game and it seems my opponent cannot play any cards. Additionally, the turn clock that limits the amount of time a player can take seems to not be working. We are just stuck sitting here on my opponents turn and he is unable to play cards.

Sounds like this issue:

In other words, you disconnected and never reconnected. Your opponent most likely continued to play, until you roped out a few time and then lost.