Hey guys, I know your team probably has a hundred different things going on but I wanted to raise some awareness of a issue.
When I’m opening packs, of any sort, if my connection isn’t 100% the game will stutter, stop the opening process, and when I come back later the unopened packs are just gone. I’ve had this happen 3 times so far and am losing cards and money.
I’m sure I didn’t get the cards, I opened my first 7 packs, didn’t get a legendary, got stuck on the other 6, relogged, packs are gone, no new legendary. So I dunno about the OP, but I did not get any.
How, exactly, do you know there is no new legendary?
Did you actually go through your collection card by card and personally verify that no new legendaries were present?
Or are you just assuming there is no new legendary, based on the lack of a new notification flag?
There have been reports that when you disconnect on the pack opening screen, the system automatically opens the packs for you, and none of the cards receive a new notification flag. So, the lack of a new notification flag is not necessarily conclusive.
The word “new” is a little confusing here – do you mean you saw no legendaries at all, or do you mean you did not see any beyond those you already had?
I did not see any legendary besides the ones I already owned. Afterwards I bought 4 more packs, and did get the legendary, which is what I assume was the guaranteed one from the first 10 packs.