Pretty funny. “Make us feel welcome”. Uh it’s your house, you opened it to the public, the toilet’s probably going to get jacked up.
As far as HS devs, all I ask is for team zero to strive for two viable meta decks for each class. They have done it before and if they don’t, they are failing at their jobs.
Enough of this tournament nonsense too. I pay for the game. I don’t care about the tournaments. Balance the game in a timely manner or lose customers.
I really don’t care what they have to say. I don’t go on twitter. I don’t look for HS on Reddit. The game is the important thing. Make it fun and interactive for everyone.
I get it but it still is frustrating… they are literally ignoring their own games forum yet will go on and on in reddit posts and twitter… makes no sense - reddit and twitter are 100x worse than here
If Toxicity is an issue then fix it… start banning IPs etc - they are making things worse by running away
they are running away and the few that are not toxic suffer
“Utmost minimum respect”… Is also a good part of the article. Regardless of anything minimum respect should be the most basic axiom… Some of the posts posted by players can be downright insulting, worst still some posts of complaints can be so nonsensical it’s almost amusing. Healthy constructive criticism is great for the forums.
I especially like this part of the article…
“It costs you nothing to assume that we were acting in good faith. None of us wake up in the morning and go to work in order to do a bad job.”
Nice post… @Reaver
I know the perfect place for this… (Manilla rushes over to the new player thread)
Have you ever tried to have a healthy debate with someone who not only is non receptive to new ideas, but does nothing but tell you your wrong no matter what you say… It’s counterproductive.
Complaints are a givin… Downright horse " $h|t " serves no one’s cause.
Yes, middle school kids. Do you know what you can do to stop that? Not talk to them. And their insane ideas get shut down by an adult with more experience. How do YOU the company, create a PUBLIC forum on the internet where everyone has the ability to be an ahole because their anonymous, and some how arrive at the logical conclusion that it’s the people who enter your forum’s duty to self-police?
I have no problem doling out basic courtesy, though I hesitate on the word “respect”.
Respect is earned, not given out like party favors.
What Team 5 continually fails to recognize is that players pay for this product and as the old maxim goes:
“The customer is ALWAYS right.”
I can agree with this as well.
My intention is to highlight the fact that some posts can be so insulting, and disrespectful on an enormous level.
Complaints are warranted for sure. I have many of my own. But I’m realizing the fact that the longer I spend in the forums the more I begin to see that some posts are utter nonsensical… An argument, a debate… not a grievance… Is healthy. Spewing hate and disdain is dreadful on many levels. If one’s to complain… do it constructively, give realistic reasons for the complaint… A logical argument.
Things like so and so are crap… Or this is stupid… Or blah blah blah…
You have to admit that some posts are so hysterically counterproductive, right?
The “customer is always right” is just a motto for customer service. It’s not a rule for how developers should cater to every complaint about game balance or design.
Video game customers have proven many times over that they have absolutely no clue how to design or balance games. Same way sports fans have no idea what it’s like to be a quarterback or a coach.
But let’s nerf Druid. The bottom tier class because some person on the forums lost a game.
Toxicity is the wrong way to describe ignorance, which, imo, is the bigger underlying issue.
Many of the most salty players are just poor players who are mad they can’t faceroll to the top, kids who have never actually worked for anything in their entire life.
So many of them come in here and make assumptions about the complexity of the interactions in this game that are so far out of touch with reality of how games actually work.
On that level, I can see why the devs avoid these places - not because of insults but because you don’t go to kindergarten to learn about astrophysics at any deep level. These forums have more chaff than wheat.
All of the people calling for bans on cards and game mechanics they don’t like I imagine don’t really understand the cost of making a change. It has to be designed, implemented, tested, probably tweaked, tested for bugs, etc. None of this is free. The pressure on a developer to make this kind of change in a “timely fashion” can be pretty absurd. The last thing a developer needs when under the gun like that is people yelling at them too with honestly useless garbage of feedback.
On top of this, making a change is a tightrope. Nobody REALLY knows the consequences a change can have (they can extrapolate somewhat, sure, but thats not perfect) and player experience, depending on the change, may actually end up worse for the majority than not changing anything. we don’t have the data that the Team has, and we really can’t make assumptions safely.
Might be more that responding here is riskier because people lack the emotional maturity to behave themselves. A forum like twitter has a punishment structure for just such a reason.
I don’t see why Blizzard couldn’t implement more harsh rules here for people who are unkind to devs.
It’s tough and costly to curate a community to not be pooplords. But I guess that’s the problem. Even if Blizzard or Hearthstone devs wanted to, they aren’t the ones calling the shots.
Precisely. Someone up the food chain probably looked at the cost/benefit analysis and decided using platforms with existing rules for this is a valid workaround to avoid spending a pile of money to fix the problem on this forum. Its not a totally unfair viewpoint… why spend one’s own money as a company if another company will put in the work and money instead?
I guess I agree to a certain extent. A lot of developers put their foot in their mouth when interacting with the public about their games and they should stop doing that and hire some public relations team. I think it is important to get feedback about your game but the developers don’t need to be the people getting that data. If they want to personally be the person interacting with the public they should expect the worst of the internet. Are people foul mouthed asshats on the internet? Yes. Do I know how to solve that problem or think that it even should be? No.
I’m amazed how few “gaming sites” actually talk about new games. PC Gamer and Polygon are two good examples, they talk about movies, gaming peripherals, hardware, drama, e-sports … but are completely useless if you want to read anything regarding new games coming out.
AS much as I respect you, Reaver, I think this post is nonsense.
People are just as toxic on reddit or any other forums.
The big difference is that people rarely discuss balance and changes on reddit, as opposed to the forums. Instead they post the same boring memes or ‘‘I reached Legend and I have nobody to share it with’’ threads.