My problem happens in asia region.
Quest log has been completely blank for over a week.
I tried something like Game Master in aisa suggested. Change my password, change my game region, and even reinstall the game several times. But nothing happened.
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I’m experiencing the same problems and I tried all the things in the help article too that you tried (change language and region).
I spoke to a GM earlier today and he said this:
“This is Game Master Strybur. Thanks for reaching out to us in regards to the missing Hearthstone quests. If it is in regards to the weekly quest not showing up, that was a known issue that has since been hotfixed; therefore, that one may already have been resolved. If it’s missing daily quests that one is in a slightly different boat. Even though we don’t have any confirmed known issues in regards to missing daily quests showing up in Hearthstone, there are reports that the team is investigation as well. It’s just that until they can figure out exactly what is causing the issue, they are unable to confirm there is a known issue and start working towards a resolution or a workaround that might be available to populate the daily quest.”
I’m not sure if its the same for you but I’ve noticed others with blank quest logs are people who have come back after long breaks (myself included). Sorry I can’t help more; just trying to make this problem more visible.
Thanks for the info.
I also left the game for about 2 years.
Since I returned I recieved no quest before the release of new expansion.
So I dont think this issue is caused by this update.
May be a very good point.
Good to know. Hopefully Blizzard is looing at these threads and taking notice.
Good Luck