Mobile instability

[Twitch-12803]

Over the last several days the mobile matchmaking has been freezing up in arena and standard. This is in addition to the frequent random crashes. Not sure if something in the code has been changed since patch/expansion, but it is now literally unplayable. The find match screen gets stuck EVERY time.

So now Hearthstone is just collecting dust on my phone and my quests have built all the way up.

And I am NOT a free to play player. My arena runs cost real money and it’s already upsetting enough with the frequent app crashes.

[Joachim-22234]

This could be related to this if you are on one of those devices. You can try to lower the frame rate in the settings.

@Vyraneer

[Disconnects on Samsung S26 Ultra and S20 Plus devices] We’re currently working on a fix to address disconnect issues affecting Samsung S26 Ultra devices, which will be included in a future update.
In the meantime, as a temporary mitigation to help reduce the frequency of disconnects, we recommend setting the Frame Rate option to Low in the app settings.

[EmansDad512-1854]

Experiencing the same issue. I’m completely unable to get a match going.

[RoadRage07-1289]

Also same.

App freezes before I connect to a game. Deleted, reinstalled. Video setting are low. On iPhone and haven’t been able to play a game on it for a few days.

[Hahahah-11906]

Same here. iPhone 17 Max with all settings on low. Games freezes during matchmaking.

[Visby-1566]

Same issue - iPhone 16 Pro. Game allways crashes during “finding opponent”.