Hi there, I was told by a support team (GM) to write this here since they were not able to resolve this. My arena run ended at the beginning of this set and I was given rewards for my ended run. However, they did not transfer over (packs) to the system. I was told that the bugs team can address this?
Do you mean the arena run was automatically retired, sometime while you were offline?
In that case, the packs were awarded to you immediately, and they were ready to open the next time you logged in.
Do you recall logging in recently and having extra packs to open, that you don’t remember earning? That’s where they came from.
Going to the arena screen and clicking the reward box is just cosmetic. You already opened those packs.
No. The run was retired when I started the new rotation cycle. When I went to arena, it retired it for me, gave me the rewards but it never dropped to my account. It just visually showed it