Missing Graphics on Desktop

The new patch just finished and now when I open my Hearthstone, the graphics are missing. I tried resetting my options in game settings, and that caused the saloon doors image to flash for a second when opening the game but then the screen went black again (though sometimes just a yellow rectangle appears). I can hear all the sounds (music, talking, etc.) I’m on a MacBook Pro laptop.

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Did you try to “Scan & Repair”?

That option is in the BattleNet client next to the blue play button behind the cogwheel symbol.

Shoot, just tried it and that didn’t work. :frowning:

Try to delete the cache:

https://us.battle.net/support/en/article/34721

Delete the following folders:

  • Battle.net
  • Battle.net_components
  • Blizzard Entertainment

Still not working! (Thank you for the suggestions; I’m guessing these usually fix most problems.)

The one thing you can try now is to delete Hearthstone and BattleNet and reinstall them.

I hope this might fix it for you.