Missing golden heroes

I have 500+ victories in ranked but stopped playing for a while and now al my golden heroes are missing
I also had 1000+ victories with the paladin but not the uther skin

Are you still showing as having 500+ victories in your journal? The portrait may be behind an achievement and available for you to claim again

2 Likes

Are you sure you logged in to the correct account/region?

Yeah that was it thanks pal I stopped the game for too long was not even aware of achievements

4 Likes

Same problem, i had 3 golden heros with 500+ wins, i didn’t play for a very long time and now it’s 0 wins((((