Missing cards, cutomer support wont help!

Zora the gorgon, dragonbane, justicar trueheart, bronze gatekeeper, replicating menace, and bloodbound imp have all been removed from my account. These are just the cards that ive noticed so far, they were in decks i offten use and i never disnechant cards so i know it wasnt a mistake on my end. Have reached out to support and they have been completely usless in helping rectify the situation. This is basicly theft as i have purchased and earned all of these card and now you just take them back with no explination and wont add funds to my account to rebuild my decks. Do better bizzard

All the cards you mentioned were core cards. Every year there is a card rotation were the old expansions are transferred into Wild and also the core set is changed and adjusted.

The core set are those cards in your collection in every class that you can’t disenchant. They are loaned to you for a year and then changed once a year to balance this set for the new expansions.

Here is a PDF file with all the old and new core cards.

https://bnetcmsus-a.akamaihd.net/cms/content_entry_media/HY4YMXYS79MJ1739227664796.pdf

Yes, because those cards were only on loan to you, as part of the Core set. You did not own them.

Do you know what the Core set is? It’s a large group of cards that Blizzard loans to everyone for free. But every year Blizzard removes some cards from the set and adds others, to keep the set fresh.

This is what happened to you. You had those cards in your collection only because they were on loan from Blizzard. And then they took those cards out of the Core set, so you no longer had them.

You did not own them. You did not craft them or open them from packs.