Mercs button not working

Bug Report
1

hi, im a chromebook user through google play store, the main screen mercenaries button highlighted in blue with the red NEW text on it is not working, i can click the other such as battlegrounds or hearthstone, but not the mercenaries

2 Likes
2

same… waiting on a fix.

3

Same, also on chromebook.

1 Like
4

Same Funny, Blizzard has no problem taking my money on a Chromebook.

5

Blizzard we need answers now !!!

6

same -_- Blizzards are like always

7

response from customer service:

Hi Chris,

Thank you for contacting Blizzard Customer Support Team, I am Game Master Mydrosunii but you can call me Myd.
I will be assisting you with your request today!

I understand that you are unable to play mercenaries and that when you enter on that mode nothing happens. Rest assured that I will be more than happy to look into this for you.

I have investigated this situation and I can confirm that we have received many reports about this. Our Developers are already investigating this case to find a solution as fast as possible!

I kindly thank you for reporting this situation to us!

Should you need any further assistance, don’t hesitate to contact us!

Have an amazing day! :]
Blizzard Customer Support Team
Mydrosunii

8

I got past this by playing the same account and region on my phone - I updated my phone, played a game in the tutorial mercs then quit and went back to my chromebook and have been able to play mercs since. I am now at the same bug EVERYONE is raging about - I can’t build the merchant’s cart.

1 Like
9

did you try to go back to your phone and do the merchant cart? just an idea… lol

1 Like
10

i actually did lol and nada :wink:

1 Like
11

Same, but on desktop. Mercenaries button does absolutely NOTHING.

2 Likes