That’s mostly because the forums are 95% unwarranted salt from the playerbase and not constructive criticism in the slightest. If you dig around you’ll find that I have plenty of criticisms of Blizzard’s practices. The lack of autosquelch, a general lack of communication with the playerbase (they’ve improved this recently but it was at the top of my list for a long time), no meaningful player stats or equivalent in-game feature, a misunderstanding of how core game mechanics (card draw/healing among others) should be implemented as strengths and weaknesses, etc.
More recently I’ve gone off about how the nerfs to Quest Mage will do nothing to slow the deck as well as how Shaman, from a game design and flavor perspective, should not have Murlocs included in its class identity.
I just wind up posting a lot more “in defense” of Blizzard because the forums are flooded with ungrounded and salt-laden complaints more than they are with constructive criticism. When I see someone complain about how “OP” Malygos is despite the card having a sub-50% deck winrate and a whopping 0.8% representation in the meta, what do you think my reaction is going to be?