So i just logged on and half my cards i had last night are missing. Idk why. Ive spent so much money on this game. Im so frustrated. Ive tried everything. I didnt disenchant them.
What cards were they?
Are you viewing your collection with a specific filter? i.e. Wild cards won’t show up if you’re viewing your collection with a Standard filter.
No its all kinds of cards. Cards from past solo adventures, wild and standard. Alot of legendary cards too. It makes me want to stop playing even tho i love the game. I worked so hard to get where i am. So much is lost.
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If you contact support they could tell you if someone dusted your cards and may be even recover them if there are signs of account hack. But if cards were dusted from your computer by someone from your family nothing can be done.
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Ive tried to contact them. There is no phone number
There’s a Support link at the top of the page on the right.
Ensure you’re logged into the correct region. Even if you think you are, check all three regions anyways;
In the Blizzard Launcher, check all three regions by adjusting the dropdown menu above the Play button.
On mobile devices, log out then change your region using the drop down in the top right of the screen.
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See its weird cuz i was missing cards so i logged into this site. Loged on again (mobile) to the game and i was missing even more cards its so frustrating
Are you sure that you logged in using the same account, and on the same region, when you logged in on your mobile device?
Every account has its own collection. And if you play an account on multiple regions, then every region also has its separate collection.