Innkeeper doesnt greet you when opening the game

The innkeeper doesn’t greet me on start up. When it’s opening pack or playing cards the voice work perfectly, but it’s only when I open the game that he doesn’t say anything. I also try to switch the language and it’s still the same. This happen on both mobile and pc, how do I fix this?

Try to “Scan & Repair”. That option is next to the blue play button behind the cogwheel.

You can also try to delete the cache files.

Delete the following folders:

  • Battle.net
  • Battle.net_components
  • Blizzard Entertainment