I LOST MY COLLECTION! Linking GOOGLE ACCOUNT!

I linked my Google account and now it only goes to a blank account. Used to be able to either push the Google button or fill in my passwor for the same Google email account. I linked them to try to fix the ongoing SHOPS CLOSED for that has only been patched for pc and mac. Three patches in! Now if I unlink them I’m prompted to relink to sign in and it takes me to the blank account!!! Please help! Three days last time to get a ticket answered and they told how to link my Google account?!THATS WHAT I DID!