How is it possible that my battleground freeze mid-fight

One time every 5/6 battleground game the fight freeze and the only way to continue my game is to close and reopen the game, the problem is that 50% of times i get kicked out of the game and i’m pretty tired of losing my games for this feature that every single multiplayer game has fixed, but for some reasons you like that much. Can you just do a reconnect button? Is this that hard to implement? For my little experience in making games i think that this is valuable solution. Thanks for making me lose at least 300 mmr and have a nice day ruining others people lifes (I’m sorry for the one employee that will read my ticket but your the only person that i can complain to)