Hello, in Ranks, the matches are becoming extremely difficult. For example, when I’m Silver 5, my opponent is often a Legend or Diamond, which is really frustrating. I request that you fix this nonsense. My luck factor in the game is extremely low. When I open 20-30 packs in a mixed manner, I don’t even get a single Legend card. RNG effect cards are always disadvantaging me, and I’m no longer enjoying the game. If this continues, I will quit the game. My expectation from you is to provide a fair match. Please match Silver or lower-level players with opponents of similar rank.
How do you know since it’s hidden? If they are in your friend list and you know it happens, it can be normal because the matchmaker often resorts to matching Legend with any lower rank if the MMR is similar and no other Legend players of similar MMR are online.
You can still open a legendary that way but it’s quite hard, the “pitty counter” it’s the first ever 10 packs that you open from any given expansion set have a guaranteed legendary affter that, it goes up to be guaranteed legendary among the next 40 packs you open, so it’s advicesable to buy them in bulks of 40s affter the first 10, or have an account/registry of how many of each set you’d opened.