Graphics glitch after update

Bug Report
1

Hi, After the BattleNet client updated Hearthstone this morning I am getting white edges and boxes all over the game screen and it is running incredibly slow. I have an Nvidia graphics card and all other programs are running visually correct. Any suggestions to what may be happening? Cheers

2 Likes
2

Same here. I have Radeon RX580, and after latest pc hs update i see graphics artefacts in menu and in battle.

3

check here https://www.reddit.com/r/hearthstone/comments/19eu6af/this_is_certainly_an_interesting_visual_glitch/

4

I have the same problem on my laptop (no problem on my android phone)

My system specs:
ASUS TUF Gaming A17 FA707XI_FA707XI
Windows 11 Enterprise 64-bit
CPU: AMD Ryzen 9 7940HS w/ Radeon 780M Graphics 4.00 GHz
RAM: 32 GB 4800 MHz DDR5 Memory
GPU 1: AMD Radeon 780M Graphics
GPU 2: NVIDIA GeForce RTX 4070 laptop GPU
DirectX 12

Change the quality not resolved the issue.

5

Thanks to Joachim.

Try the “Scan and Repair” function of the BattleNet Client. You find it behind the cog wheel near the blue play button.

Someone reported a similar problem and during the repair the client downloaded new files and then the problem was fixed.

1 Like