Golden pack free reward

[Umbra-2495]

Yup! Got ghosted by a golden pack.

[LilTimmyTim-2725]

same problem, glad they are aware…

[QuirkyTurtle-1114]

same problem here, claimed it yesturday but it hasnt come yet

[VeeDez-1936]

same thing happened to me

[Lemieux-2591]

Hello, I also lost two normal packs that i bought in the shop with the gold. Just bought them and didnt appear.

[Lozzo-2146]

same
same problem, need my gold pack

[DarkWolfSoul-1921]

same with me still missing a week later

[Derkan-2593]

@GnomeSayin-11972

[Updated August 12] [Progression] Some players were not able to claim the free Golden Perils in Paradise Pack grant last week. We pushed an update that resolved the problem granting the pack, but found a new issue when those players tried to open the pack. We’ve rolled back that fix so that we can fix both issues at once–that means a small number of affected players might have briefly seen the Golden Pack appear in their collection and then disappear–they will still get the pack, and be able to open it, once this issue is fully resolved.

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[Snips-21633]

Is this Issue resolved with the new Update? Because I still did not get my Pack unfortunatly.

[drunkpikachu-11349]

Same lol i think the ones with the phantom pack might be fixed later idk when tho

[Derkan-2593]

@GnomeSayin-11972

[Partially Resolved] [Progression] Most players who were unable to claim their free Golden Pack from the shop should now have gotten their pack automatically. A small number of players who happened to try to claim it between fix attempts still need to be granted their pack. All players who haven’t tried to claim the pack yet should claim it now, before it’s gone! The next free gift is replacing it tomorrow.

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[drunkpikachu-11349]

Still havent recieved my golden pack. They jist dont giveaf at this point lol