The game does not recognize wild cards in the caverns of time set.
Hi. There is an issue with how the game is tracking cards. Let’s say there is a legendary card called X.
- I already have a golden version of X.
- I can see the golden version of X in my collection under the wild tab
- I can see the golden version of X in my collection under the twist tab
- It says the golden version of X is missing the caverns of time collection
Because of the above, when opening caverns of time golden packs, I will get X that I already have. ON TOP OF THAT, I cannot disenchant it because the game believes I never had it and adds it to the caverns of time set and does not count it as a duplicate, it counts it as a new card. I do not know how else to explain it but simply switching between wild set and caverns of time set shows that I own the card in wild, and miss the card in caverns of time set, which should not be the case since I own it in wild. Because of this, I am missing lots of dust, and signature cards because a) I am getting a golden legendary that I cannot disenchant because the game thinks it is missing from the caverns of time set when I already own it in wild, and b) because that could have been a signature card instead.
I already made a ticket with support but they gave me the runaround and told me to come here. Here’s my ticket for reference Ticket Number: US94113194
i copy paste from reddit becouse i think is a good complete reply
https://www.reddit.com/r/hearthstone/comments/166oa7w/cataloguing_the_issuesconfusions_with_caverns_of/
This is from user zulukiwi and sometimes posts in this forum too…
Cataloguing the issues/confusions with Caverns of Time duplicate protection
Edit: I’ve gone through and done a large update, putting additions in italics, to reflect additional information we’ve gotten from developers and my latest best understanding. Some of the issues are less severe than I initially believed, and some questions have been answered, but I do still think there are a couple real issues that developers should fix.
Tl;dr: Duplicate protection is not functioning the way a lot of people expected. In case it’s considered by design by Team 5, and not a bug, I want to catalogue all the messed up experiences that result from this in an effort to convince them that it should be considered a very bad experience and a bug that should be fixed.
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I’ve seen lots of people finding duplicate protection not working the way they exist, including for myself. There’s a degree to which it does work: Caverns of Time packs will give you unowned Caverns-exclusive cards before it gives you cards you already own from other sets. But it does not in general give you unowned [added: golden] Caverns cards that also belong to other sets before giving you owned [added: golden] Caverns cards (e.g. you can get an additional [added: golden] “Caverns” A Light in the Darkness even when you own already both [added: golden] “Whispers” A Light in the Darkness before you get a [added: golden] Worgen Greaser even if you don’t own [added: golden] Worgen Greaser). A lot of people were not expecting this. The blog post made it sound like it applies in the more general case:
Duplicate protection applies to both the original version and the Caverns of Time version of all 113 reprinted cards. That means that if you already have these cards from the original set that they appeared in, you won’t open them again in Caverns of Time packs until you have all cards of a given rarity from the Caverns of Time set – meaning that players who already have the reprinted cards will be able to get all the new cards even faster!
Edit: This issue I mentioned has been clarified to only apply at the golden level. The above statement does not include the word “golden”, but given there were no other statements about how goldens would work, I believe it’s that by far the most reasonable assumption for people to make was that goldens would work in this way too, not some mysterious unmentioned way.
Note that the blog post does not say “until you have all cards of a given rarity exclusive to the Caverns of Time set”, which is what would more accurately describe the way it’s actually working. What’s going on in general appears to be that the post made it sound like the different versions of the card work interchangeably, but in reality there are 2 separate versions that are treated as separate in most ways. At this point, I’m not sure if this is considered a bug or is the intended design, but below is an attempt to catalogue (feel free to suggest other things I missed that I should add) all the negative and/or confusing experiences that result from the way it currently works, so that hopefully if it is by design Blizzard can see that it is a bad system that should be fixed:
- The value of [added: golden] Caverns of Time packs
(both non-golden and golden) goes down a lot if they cannot be used to help fill out collections. It circumvents the whole point of duplicate protection in the first place if I can keep getting duplicates of [added: golden] cards I already own rather than getting a card I don’t own, e.g. [added: golden] A Light in the Darkness over [added: golden] Worgen Greaser.
- Cards earned through Caverns of Time packs do not count towards the achievements for getting all the cards in particular sets.
3.Edit: The developer said this is as expected. While I don’t think is a problem for opening Caverns packs, I still think this is a real problem when opening Wild packs, bearing in mind that Blizzard regularly sells bundles of Wild packs as a “good deal”. If in a Wild pack, you are “unlucky” and open a Caverns version of a card you don’t own before its original set, it won’t count towards the original set’s achievement, and now you will no longer be eligible to even get the original set’s version of the card when opening unowned cards because of duplicate protection. So the existence of Caverns can essentially screw you up from working towards the set completion achievements by buying Wild packs or Wild bundles.*
- A corollary is that when you get duplicates from Caverns of Time, the collection does not consider them duplicates for the purpose of disenchanting (i.e. you can’t just press the global disenchant button for them). If you do want to disenchant, it’s hard work to navigate to the specific set to disenchant them that a lot of casual players won’t figure out. Similarly, searching for “Extra” does not show the duplicate copies as extra.
5.Edit: This is primarily a UI issue as opposed to a true bug. But I will add this problem extends past just buying Caverns packs. It also makes opening Wild packs worse. Let’s say that in general you don’t care about watermarks and want to maximize dust so you’d disenchant any Caverns “duplicates” of other cards you own. Every time you open a card from a Wild pack or bundle that’s a Caverns version, it’s gonna “silently” be a duplicate you can’t detect in the UI. You would regularly need to do a manual pass checking all Caverns cards, manually looking up on Google what set they’re originally from (since the UI gives no indication), then filtering to that set and double checking if you own duplicates. The amount of work is insane, and this can keep happening over and over again when you happen to open Caverns duplicates in Wild packs or bundles.*
Adding to that point, it is unclear if it is even considered “safe” to disenchant duplicate copies across sets. If, for example, Mean Streets Worgen Greaser and Caverns Worgen Greaser are effectively considered two separate cards, if a future Twist format includes Mean Streets but not Caverns, does it mean I can’t play Worgen Greaser if I only own the Caverns version but not the Mean Streets version? Can the developers give us assurance they will be treated as interchangeable? Or can the developers give us assurance that Twist formats would always be set up to avoid this problem? Or is this actually by design to make more money by getting you to need to actually own both versions of all these cards to truly have a full collection?
7.Edit: Celestalon has given assurance that for purposes of deck-building, the cards will be considered interchangeable, i.e. if Mean Streets is legal in a future Twist format but not Caverns, you will still be able to use a Caverns version of a card that was originally in Mean Streets [except that there’s currently a bug with this, but he states it will be fixed].*- An added issue is that this devalues [added: golden] Wild packs in general. Even if you don’t purchase any Caverns packs, and even after you’ve got the Caverns-exclusive cards, you can now get [added: golden] duplicates of cards you already own before getting other unowned cards. For example, if I’m missing [added: golden] Rinling’s Rifle from for Darkmoon Faire, I can now start getting the [added: golden] Caverns version of A Light in the Darkness (even though I own both Whispers versions) before getting to these unowned cards that I want. Again, this is basically screwing [added: golden] duplicate protection in general even for folks who don’t want to participate in Caverns packs specifically.
Not to take away from the rest of your post, but this is incorrect.
You will not disenchant this duplicate through the mass disenchant function. You can still disenchant it by selecting either the caverns set or the set of the original card, then right-clicking the card. That gives you the control to decide which of the two versions you want to keep, which a mass disenchant button would not allow for. And it ensures that players who want to keep both versions, because they are not exactly the same and they want a full collection, do not accidentally disenchant them when using the mass disenchant button. (Basically the same mechanic as the game not deciding to dust either a golden or a regular version if you have both - that is your choice, and hence must be done manually)