Game crashing when idle in BG menu

Hi, The game crashes when hanging on the Battlegrounds mode menu. It happens after like 5 min or so. Another symptom of idling in the Battlegrounds menu is that the graphic interface getting weird, with friend icons getting black, the splash screen of launching a BG game being all black, or the quit splash screen background being white. Too bad I cannot attach any screenshot. EDIT: Confirmed. After being idle 5’ in the BG menu, I had a black launching splash screen, cancelled the launch, had a disconnection with a black splash screen, then a crash. Reply created Jul 15 last reply 29d 2 replies 146 views 2 users 2 9 DAYS LATER vertebreaker1 post Jul 25 This has been happening to me over the last few days as well. I’ll finish a BG game, get back to the lobby, get up to go and do something quick, and by the time I’m back the client is closed and I’m back at my desktop. Reply Simoun32 posts 4 29d Indeed. Crash and black splash screen symptoms still present in 24.0.

I’m reposting since I cannot add comments to my own post:
And still no fix reported in patch 24.2…

Hi, I am experiencing crashes while the game is on idle as well.

It has something to do with Unity.

Faulting application name: Hearthstone.exe, version: 24.2.2.17139, time stamp: 0x62313837
Faulting module name: UnityPlayer.dll, version: 2019.4.37.57222, time stamp: 0x6231385d
Exception code: 0xc0000005
Fault offset: 0x00450433
Faulting process ID: 0x0x4B8C
Faulting application start time: 0x0x1D8BE20EB74784B
Faulting application path: C:\Program Files (x86)\Hearthstone\Hearthstone.exe
Faulting module path: C:\Program Files (x86)\Hearthstone\UnityPlayer.dll
Report ID: 6167fcfd-573e-40cb-853c-065b22ea45d9
Faulting package full name:
Faulting package-relative application ID:

Support wasn’t really helpful with the issue. “You are on Insider preview build” blah blah and didn’t even bother to analyze the log files.

Thank you. And still, the crash is not reported in “24.2 Known Issues”…

Think they might have fixed it because I haven’t experienced these issues anymore.