Hello Blizzard team,
I am playing Hearthstone on a Snapdragon X Elite laptop with Windows 11 for ARM, CPU ARM, GPU Adreno and I am encountering multiple crashes without any message (game quits unexpectedly) during the game.
Also I observed text for some Quests or cards is going outside its bounds when there is a longer text.
Is this issue because of emulation of x86 on ARM which is done behind the scene by Windows or it has to do with GPU which is also a non conventional one?
I don’t have anything running in background like deck tracker or browser open or other application.
Will there be maybe also a release for ARM PC’s?
Update after writing initial post above:
I played two games now in windowed mode with taskbar open to see resource consumption but additionally I made two changes in game: Frame Rate set to Medium and Screen Shake unchecked and the issue was not seen for these two games so far, GPU load is ~40% when playing the game and GPU RAM consumption 800MB. I will keep an eye further to see if this was the solution and play again in full screen and maybe enable again High Frame Rate to see if that will reproduce the issue, or maybe Screen Shake.
For the text if you let me know where I can paste the pictures I can share so that you will see how it is outside of bounds. It is not render properly and I bet it is Adreno GPU or maybe X86 emulation done by Prism.
Thank you very much!