Hi, the filter of the word “Extra” causes the card Extra Arms to be hidden from view (because the search keyword Extra is used to search for cards > 2 in your collection).
Since we are nerfing the Extra Arms card (as shown in the recent Dev video), can the devs please use the same opportunity to rename this card? Thanks.
Which video are you referring to?
If you search for incomplete words, like “extr”, it will match only cards which have that partial word, like “Extre Arms”, and not the “extra” special keyword. Also, you can search for “arms”.
Hi, thanks for being a vigilante. But evidently, you have not read, you have not caught the video, and neither have you heard what I’m saying. Suggest you let the devs reply instead
Good luck with that.
I know right! They didn’t even bother to reply to a bug report that the game master directed me to ask them on the forums. What a good job these guys have
Seems the question has been answered: you can easily find extra arms in your collection by searching “extr” or “arms”, and the keyword “extra” is working as intended. Anything else you need help with?
Fixing it so that new users who are not aware will not be puzzled.
But of course, why care about the Low hanging fruit which can be easily reached to help new users. I mean com’on, the devs can’t even be bothered to reply to my post that the game masters asked me to ask them.
They don’t usually give definitive answers to bug reports. Sometimes they’ll ask for additional information but usually the community does that for them. They do read all the reports though. Chances are, a CM read your report, but didn’t want to respond because they didn’t know for certain what the intended behavior is when one of the collection search keywords overlaps with card text. The HS team is huge and nobody knows everything about the game. So they probably documented the issue on their internal bug tracker, and probably under a low priority because it’s more of an inconvenience than anything game breaking. Maybe in a few weeks it’ll end up on the to-do list of someone responsible for the collection manager. And maybe they’ll decide that “‘extra’ meaning ‘duplicate copies’ is higher priority than parts of card names; working as intended” and they’ll close the report without fanfare. Or they’ll decide the opposite and fix it immediately and get it in the next patch. Or maybe they’ll agree with you but there’s some other blocking issue that prevents a fix in the near future. Or maybe they’ll decide to talk it over at the next meeting with three other people responsible for the collection manager. Or maybe they have a revision to the search system planned that will resolve this incidentally in the long run, so there’s no need to bother with it now.
Either way you probably won’t learn of the outcome of your report for a while. But because you posted it here, it is a safe assumption that Blizzard is aware of the matter in some capacity.
Jetz, maybe I wasn’t clear on my last post. It had nothing to do with the “extra” filter. There was a bug about my packs not being rewarded, which the GMs asked me to post here for their advice specific to my game account. For which, the Devs did nothing to reply since they did not have a KPI to reply, unlike the poor GMs who have to keep replying within 24 hours or so.
Yes that wasn’t clear, it sounded like you were talking about the lack of dev replies to this thread. If you were having issues with pack rewards, then that sounds like it should have been the domain of Support, not Bug Reports. Some of them have a tendency to refer people having issues here, even when nobody here is in a position to help with those issues. Usually the response here is to refer the poster (back) to Support, since those kinds of issues are often better handled on a case by case basis (which is Support’s job). When they do affect multiple people, Support would be in a better position to determine the cause or pattern anyway.
As discussed above: it’s a big company and not everyone is on the same page. There have been other cases of Support giving wrong information that come up here from time to time, but it’s unlikely you’ll find a dev on these forums who is in a position to openly acknowledge such issues.
If Support solved your issue and just referred you here to offer additional information, then you’ve done all you need to. If it wasn’t solved, and they referred you here to find a solution, then you should keep contacting them.