Elise/Slippery Slider

Earlier I was playing a game on mobile and I leveled to Tavern 6. I had an elise and a slippery slider on my board, and I used the Spellcraft to refresh the tavern and get my golden monkey. The board refreshed, to my confusion the monkey didn’t appear, and it seems that the game couldnt reconcile this either and crashed. I reopened the app, but wasn’t able to get past the opening loading screen. Now whenever I queue for battlegrounds, even on PC, I get disconnected when I find a match. When the cancel match button is greyed out, it boots me back to the main menu claiming I’m offline. How can I solve this issue?