I have Galaxy Tab and Galaxy Phone. The way I “unfroze” was to use Phone, after it “freezes”, Tap AROUND the center of screen. The screen that followes just kind of bleeds into existence.
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I have exactly the same problem with submitting a ticket and being unable to resume my duel.
YALL SAVED MY WHOLE LIFE lol
I have the same issue. I got a 12 win in Duels and the game froze before the rewards could be shown. I closed the game and reopened it. Clicking on the resume button grays it out and freezes the game. Tried it on both mobile and PC.
Worked for me, thanks!
I can confirm this worked for me as well, you must do it in the mobile app though the pc does not work.
Worked for me - until now… even reinstalled hs on my iphone, and no fix or feedback - typical blizz
I still have the same problem. Workaround will not work on tablet or PC. Now the New Year reward is to complete 3 duels. These guys have no idea. Completely stupid!
I have same problem. Pls help to fix it
This works for me! THANKS!!!
Me too and now i no completed lunar festival event its terible
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I hope Blizzard will compensate all rewards we can’t get because of that bug. Or they will fix it already.
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it worked for me tytytytytyt!
I can’t finish quest 3 victory in duels. My duels not working. Plz fix it
Thx!!! It fixed with patch!