I also watched on friday (had the youtube window on my computer open for 7 hours, checked that I was logged in, and there was the gem drop thing)
However, no pack in 48 hours after friday. Then someone said, yeah but it might be 48 hours after the event, which is like now, and still nothing.
Also didn’t recieve. Spoke to support and they said post reply here so devs can see
Same on my account. I opened a ticket and they told me the 2 packs are on my acount but not delivered yet. I tried to log in with a different region but nothing happened. Pack still missing
I got the same reply. So annoying that they ask me to check whether I connected my account, when I told them in the ticket that my account wás connected. I guess I’ll go and make a separate bug report as well, though I’m not confident this will get resolved.
Got my drops this morning
Same thing as some other here: submitted a ticket and got told they could nothing about it beside to make a post on the forums. Wow !
Really frustrating since I’ve met all the requirements.
I linked Hearthstone to YouTube, watched the streaming on PC, Windows OS, Google Chrome version 89.0.4389.114 (64 bit) for more than 4 hours using these links https://www.youtube.com/channel/UCVia_crjzJylRmGq7SHTiaw and https://www.youtube.com/watch?v=ayDW5sNRxKQ waited 5 and a half days but they didn’t give me 2 sets of maps. What should I do to give me 2 sets of Phoenix Years?
3 Likes
Hello there. On April 9-11, my account participated in the Drops program on Youtube.
The battle.net account is associated with a google account, the connection icon is also present in the YouTube application itself. I watched the broadcasts participating in the event for more than 5 hours, using the official Youtube application downloaded from the play market. The card packs never arrived. Problems are not on Good day. On April 9-11, my account participated in the Drops program on Youtube. The battle.net account is associated with a google account, the link icon is also present in the YouTube application itself. I watched the broadcasts participating in the action for more than 5 hours, using the official Youtube application downloaded from the play market. The card packs never arrived. Problems are not on my side.
On the EU forum, a large number of people have the same problems.
2 Likes
I linked my account to youtube, received the confirmation letter, but havent received any card packs. Please solve this problem ASAP.
1 Like
I also didn’t get any packs. Any help or response?
4 Likes
Same here
Have accounts connected. Have 4 different confirmations of connection. Have only one Battle.net and YouTube account. Play on only one region. Watched live on official channel for more than 6 hours on first day and Google knows how long on second.
Did not get any drops =(
2 Likes
I wrote a ticket to support, I was told to write a bug report on the forum
2 Likes
same problem, did not get any packs
2 Likes
Same issue too. Watched Asian stream on friday, 9th Arpil, for 6 hours with Mozilla Firefox. Please give me Phoenix packs.
6 Likes
also haven’t received it yet …
the whole family is sitting there waiting, we can’t eat or drink until we get it.
1 Like
same problem. I tied the account, watched the broadcast, but did not receive the packs.
2 Likes
I have watched over 10 hours of live coverage of the 2021 Hearthstone Grandmasters. More than 48 hours have passed since the end of the broadcast and I still have not received drops. I’m sure I linked the accounts correctly and did everything correctly.
2 Likes
I also didn’t get any packs. Can you fix this problem?
I have watched Hearthstone Grandmasters 2021 more than 4 hours, account is linked. Still don`t have any packs.