Bingo: that’s something known as the cycle of hope, hype and disappointment.
PS I’m also gonna dig this up, although the reference in question is in some of those posts:
https://www.youtube.com/watch?v=HUpsudGHiRU .
The idea is players stuck in it for years, waiting [1], [2] (and some more in the linked topics) perpetually for some improvement — in vain, of course.
Yep… I suspect they might want to actually make it frustrating due to the aforementioned business model (see re ‘cycle’), the purpose being
True. It’s probably bound to get worse by design (see, for example, this post from a topic already linked above).