Disconnections assign an immediate loss

[Frog-13430]

In arena mostly but also in constructed I’ve noticed sometimes I’ll be disconnected from the server, and when I reconnect less than a minute later I’m automatically assigned a loss rather than actually giving me the opportunity to keep play. This is incredibly frustrating, especially in arena where losses matter a lot more.

[shuteye-1545]

@Frog-13430

when I reconnect less than a minute later

Perhaps your opponent legitimately defeated you during that time?

[Makke-1219]

This is included in known issues.

@GnomeSayin-11972

[Edited 10/30] [General] The team is investigating reports of the reconnect sometimes not working as expected and instead leading to concessions. Reports are indicating that closing the client by pressing alt-f4 or the close button in the corner (or swiping the app away on mobile) work fine and that the issue is ONLY when closing the client by pressing Escape or clicking the Gear button to go to the quit button.