Hi, I have some problems. When I play, everytime when I play after the new patch, the game close itself. I have controlled my connection but it is perfect because at my brother did’t have this problem. Someone can resolve my problem or say me how to resolve? Thank you so much for the help

Disconnection problem

chuchu-21300 May 20, 2020, 12:15pm 3

Chuchu - connection issues Technical Support

Hi Drakuloth, I can appreciate that. I’ve tried all the channels, and have an ongoing ticket, and gotten nowhere so far, unfortunately. It is clearly and issue that there is a fundamental disconnect between those on support and those who can fix the issues. VPN trick only helps about 30%. Still frequent disconnects. UPDATE: I finally got some clarity from a technical person via 9th web ticket. Sent a 10th asking for more detail and why the auth connection is the only one that fails. Hel…

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