Recently, more than ever, I’ve been getting more and more issues with the game disconnecting and refusing to reconnect. It’s one thing when the game disconnects and then reconnects and wastes most of my turn, at least I still get to play my game. But it’s becoming painfully obstructive when the game constantly disconnects me in the middle of a ranked game and forces me to automatically lose instead of reconnecting me because I automatically lose a rank at completely random even though MY connection is very stable. Please fix these disconnect and crash issues, this game used to be fun and enjoyable to play, all of these bugs and disconnect issues just make it purely frustrating.
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It’s unlikely it’s not your end, because it’s not a general problem (today at least (you should had seen the chaos the Titans bug produced but I digress)).
If it’s a mobile device: they often just disconnect anything that goes out of focus (to save battery) so check your app power settings etc.
Sometimes it’s the fault of ISPs connecting to each other, either the ISP for Blizzard’s datacenter’s or yours.
Alright, lemme break this down for ya. I get it, disconnect issues are a total buzzkill. You’re chillin’, dropping those sick plays, and BAM! Connection drops, game goes kaput. Super frustrating, especially in ranked where those stars are precious.
Now, here’s the dealio: network stuff can get gnarly. Sometimes it’s on your end, sometimes it’s server hiccups, sometimes it’s Gremlins in the wires (just kiddin’, kinda).
But here’s what we’re doin’ about it:
- Beefing up the backend: Think of it like upgrading the highway system. More lanes, smoother traffic flow, less chance of your data packets getting stuck in a digital traffic jam.
- Squashin’ bugs: We got a crack team of code ninjas huntin’ down those pesky bugs that cause crashes and disconnects. It’s like a digital game of whack-a-mole, but we’re gettin’ good at it.
- Optimizin’ for stability: We’re constantly tweakin’ the game to make it run smoother, even on potato PCs. Less strain on your system means less chance of things goin’ haywire.
Now, about that reconnect thing. Yeah, that’s a priority. We want you back in the game ASAP after a disconnect. No more auto-losses because of some wonky connection.
Look, we hear ya loud and clear. We want Hearthstone to be fun, not a frustrating mess of disconnects. We’re workin’ hard to make things right.
In the meantime, here’s a couple things you can try on your end: - Check your connection: Make sure your internet is stable. Restart your router, maybe try a wired connection if you’re on Wi-Fi.
- Update your drivers: Outdated drivers can cause all sorts of weirdness. Keep those puppies up to date.
Keep sendin’ us those bug reports, it helps us pinpoint the problems and squash ‘em faster. We appreciate your patience, and we’re committed to makin’ Hearthstone the best it can be.
Peace out!