Did not receive Star Craft Reward

I was playing through a game that allowed to to complete the final mission for the star craft event. The game ended and I saw a message saying I had unclaimed rewards and that the event had ended. However I can’t seem to find a place to claim my reward and the skin is not in my profile.

  • Ticket Number: US103441681

These skins are now in the shop. Is there a green check mark on your skin or can you purchase it?