Dalaran Heist Bug - Stuck at Boss Screen


#1

Played Shaman on the first chapter for the New Solo Adventure - Dalaran Heist.

Was unable to click Play on the boss screen and stuck there perpetually as unable to retire run.

Please help as now i am unable to play solo adventure mode anymore.

This bug persists for both pc and mobile.


#2

I am having the same issue. Really frustrating!


#3

same here. pc/mobile. i can click play but then only the play button is frozen and nothing happens.


#4

To clarify, bug is ACCOUNT specific. My friend logged into his account using my pc and he is able to play Dalaran Heist fine.

Good if Blues are able to give a response to this bug as it is really affecting the Hearthstone experience.


#5

Yes. I am getting this bug too. The hero portrait is missing as well. Ive tried everything, pc, mobile , reinstalling on both modes. Extremely frustrating. Please fix this


#6

same problem as well. and i think it’s preventing me from completing the dungeon completely. I have a few more decks/hero powers to get checkmarks on and i’m assuming once i do I would be able to access the other two heroes? i’m actually curious.


#7

im having the same issue … both pc and mobile


#8

Same issue, fix please.