I’ve encountered the same bug. Unable to play in normal (for me) after a disconnect and restart.
here is the master thread that Blizzard has actually responded to
https://us.forums.blizzard.com/en/hearthstone/t/cant-start-a-dalaran-heist-run/5729/17
It fixed for me. And for now… Hope it stays that way.
Also Blizzard, good job with the new buffs. I am glad you are trying sth new.
How you guys go?
for me didnt fix get. so unfair for us that we still like this…
same here mine is not fixed yet.
Guys try to log out from battle net.
And re log in.
i tried. still dont fix
Play MTG Arena bro, problem solved.