Crashes just before the menu title screen is shown

Bug Report
1

As of version 16.0.37060 of Hearthstone for Android. The game crashes before reaching the menu title.
My device is a Asus ZenPad 10 Z300CL running Android version 5.0.1.
Stack trace shows a java.lang.RuntimeException caused by: java.lang.UnsatisfiedLinkError: No implementation found for 'void com.king.hooks.HttpManager.onResponse(long, int, int, int, com.king.hooks.HttpHeader$Header[], int) . Source of the exception is HttpManager.Java

I have tried to clear all App data and cache. Which just causes Hearthstone to ask for user credentials and then re-downloads game content. Effect is the same. Game crashes just before the menu title screen.

2 Likes
2

didn’t know that was an issue on mobile as well, thought it was just pc
they definitely screwed up something really bad then

try to play on europe if possible, that server seems to run nicely. the others really don’t

1 Like
3

I’m already on Europe.
Tried reinstalling the entire game from scratch and it still crashes to home screen before reaching the title menu in hearthstone. As it is now I can not play the new content or open my pre-order packs.

1 Like
4

Same here. It’s about 3 weeks I have the same problem, I think I tried all the possible combination of uninstall/clear cache/clear data/app authorizations… I have a Asus Zenfone 2 ZE551ML updated to Android 6, but I had the same issue on Android 5, before I installed Android 6 several weeks ago.
Only a factory reset seems that could resolve the issue, but doing it on every update is clearly not affordable…

1 Like
5

Same here on a Chinese android tablet (teclast). Game was fine during years and last update killed the game on it. Exactly the same error.

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6

Hi all, any updates about this? The game still crashes on my device, even with the new updates.

1 Like
7

I have exactly the same exception here on an Asus Zenfone 2 Zoom. Had tried clear cash and reinstall several times, but did not help on this situation. But my account can be logined on PC and on a Samsung mobile. I guess there is something related to Zenfone.

1 Like
8

Same here, my device is ASUS ZE551ML. I think this cause by phone system.
But I haven’t found yet where the problem is.

1 Like
9

The problem is that the Zenfone 2 (ZE551ML) uses Android-x86 core CPU instead of the more common ARM core CPU.

1 Like
10

But it was fine before the galackrond update

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11

Yup, that’s when it all went to pot. Something Blizzard did during the Galakrond pre-patch caused Hearthstone to stop working on Android-x86 core CPU devices.

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12

The problem just solved by resetting the phone. And keep resetting the phone after HS update was not cool bro… :laughing:

1 Like
13

Hello. I would like to report a bug in battlegrounds. Sometimes exactelly after I choose my hero the other heroes chosen by players are not displayed and also no minion is shown. I can’t buy any minions turn doesn’t end and the only solution is to quit and reenter game but i still miss the first turn and i’m in tactical disadvantage. anyway i lost 100 rating for this… please check. it is irelevant to be on the first place if the next game i experience this and get to the 8th place… it s not the first time happening i have good conection i listen to music while play hs… i don t really much care about the rating but when u get on the first place and then on the last u feel like you played in vane and was no fun.

14

Same issue, same java.Lang.unsatisfiedlink error Have a lenovo yoga tablet and it crashes the exact same way. Blizzard please fix!!

15

Blizzard?

Im having the same problem…

httpmanager.java

Zenphone 2…