Crashes in game regularly

Ever since latest update my games crash mid-battle and I need to restart multiple times, is this a common issue and who can I contact

I reinstalled and cleared cache but still same issue?

Do You have C++ 2015-2022? x64, x82. When I play on an older laptop, high disk usage caused by an open e.g. browser often causes various errors in the game, such as hanging on the opponent’s movement, however, other game functions work, try to optimize your computer for performance, keep only applications open that do not affect performance, try launch the game via game booster with explorer.exe disabled

and of course if you don’t have an ethernet connected then do it, I used wifi before and the game crashed 3x a day, since I connected to the cable I have almost no crash.

In addition, you can run the game in windows mode, the performance is incredibly higher.

It on mobile phone, tried literally everything but no joy

So, Your phone is probably not enough for HS/ low internet speed / Too many apps open at one time.