Cannot start arena since the update of 02/06/2025

Hello,
When I enter arena mode, I canโ€™t do anything, I can only click on options or on the friends list, All the other buttons are unclickable, dead,
and to return to the game, I have to quit the game and restart the game,
Thank you in advance for the help

4 Likes

Same issues here, i can reload it and it goes right back to unresponsive after i click on arena.

I also canโ€™t play arena. When I click to play after using a ticket, I canโ€™t select a class to play. It is unplayable.

I do have the same issue.

Same issue, cant play arena everything on the menu is frozen

same here, I cant click anything and have to quit out.

์ €๋„ ๋™์ผํ•œ ๋ฌธ์ œ๊ฐ€ ๋ฐœ์ƒํ•ด์„œ ํˆฌ๊ธฐ์žฅ์„ ํ”Œ๋ ˆ์ดํ•  ์ˆ˜ ์—†์œผ๋ฉฐ ์˜ต์…˜๊ณผ ์นœ๊ตฌ ๋ชฉ๋ก๋งŒ ์„ ํƒ์ด ๊ฐ€๋Šฅํ•˜๊ณ  ํ”Œ๋ ˆ์ด ๋ฒ„ํŠผ ๋ฐ ํ‹ฐ์ผ“ ๋ฒ„ํŠผ ๋“ฑ ๋‹ค๋ฅธ ๋ชจ๋“  ๋ฒ„ํŠผ๋“ค์€ ์ž‘๋™ํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค. ๋‹ค์‹œ ๋Œ์•„๊ฐ€๊ธฐ ์œ„ํ•ด์„œ๋Š” ๊ฒŒ์ž„์„ ์ข…๋ฃŒํ•˜๊ณ  ์žฌ์‹œ์ž‘ํ•˜๋Š” ์ˆ˜๋ฐ–์— ์—†์Šต๋‹ˆ๋‹ค.

I also have this issue. The arena screen loads, and after that everything is locked except for Friends and Options. Basically frozen until I quit.

Decided to try Arena after 4 years. Also canโ€™t play it. Very frustrating

Just mirroring what everyone is saying here.

Since the update whenever I open the Arena the screen becomes โ€œunclickableโ€.

I cannot start the arena, I canโ€™t click on tickets, I canโ€™t go back to the main menu. I can only open the options page and the friends list.

Only choice I have is to close the game completely and reopen it to get back to the main page and be able to click on things again.

Same here. also freezed and cant click anything, just quit game

Hi so far I have read 3 other posts about this and yes, I am in that same boat only option is to quit game i am 3 tickets in and their only solution to me was to post here so other players can help but it is their problem to fix I think so maybe if enough of us keep posting this maybe they will really look into it there seem to be over 15 of us so far .

Yep, still broken here.

I had the same bug but I managed to get it to work, not sure if this fix it entirely. Basically, whenever I clicked on โ€œArenaโ€, I noticed I had a split second where the button were clickable. So as soon as I clicked on Arena, I put my mouse cursor over where the โ€œStartโ€ button was & mashed click. It took me to the hero selection & the bug happened but restarting the game then fixed it all for me.

2 Likes

same issues here, blizzard just dont give a f, 3 days since release and mode is still unable to play as no button is clickable

thanks for this tip it worked great and i am able to try arena now ty

Iโ€™m affected by this on NA as well. Eu works fine.
For those affected, if you donโ€™t want to restart the game, you can go to Settings โ†’ Misc. โ†’ Credits. Backing out of the credits, drops you back in the main menu.

Can confirm this worked for me as well. Spam clicking while it loaded got me past the bugged screen.