Hello,
I’d like to report a bug that prevents me from continuing to play and is causing a loss of time, which is very demotivating.
While playing in Hearthstone’s Battlegrounds mode, when only two players remained, the game froze — even though the preparation phase ended, the combat phase never started. This situation lasted for about 10 minutes. I then decided to restart the game, but upon launching it again, I received the message: “Disconnected from your last game. Reconnecting…” Unfortunately, restarting the game and the app didn’t resolve the issue — the problem still persists even after 30 minutes.
I hope this issue can be resolved quickly.
Thank you in advance for your help.
After a long time — almost an hour — the game finally ended.
19 Likes
I’ve been experiencing a similar issue during several different battlegrounds games. Happens anytime within the game, where the battle never kicks off. I’ve closed the app and reconnected - receiving the reconnecting to last game type message, but it never reconnects. Just spins. It seems as though the game continues until your cards have lost (I’m only guessing here, because the length of time I keep getting the ‘reconnecting’ message varies before just entering the apps main menu when restarting.
7 Likes
im getting so tired of this, no peace to chill and play
3 Likes
bro, I got this same problem but actually its not only when 2 players remain. I was got stuck like this and get disconnected by the game on turn 1 and I cannot reconnected the game. this is happened from yesterday and today I still got this bug!. this case is similar like DDOS-ing in another game I’ve played. your game froze, got dc by the game, and cannot reconnect it even u try a thousand time to reconnect the game, and the game just threw u away to the lobby while you try to reconnect a long time. its wasting time
6 Likes
Multiple days of this crap. Very frustrating.
6 Likes
3 games in the last 3 days now this has happened. mid game too. 2/3 of those games i have a strong feeling i was going to do well. the third prob not but the point is ive been booted out of 3 matches in the last 3 days and it makes me hesitant to keep playing. not cause of mmr cause not only is that not the point to me, but when it happens the game is stricken from the record, but cause what’s the point in trying for a cool build to have it voided mid game? combined with what feels like the most extreme rng lvls ive seen in bg’s since its inception, its a really awkward time.
1 Like
Game crashing and not reconnecting every third game. Getting tired. All happening since last update, last week.
If this is a mobile phone issue, lack of memory or better system required….bye bye Hearthstone…
2 Likes
It’s not a hardware issue, it’s a server issue. I’m experiencing the same issue and playing on the latest iPad Pro.
3 Likes
Similar Issue here, it is just frustrating and irritating.
Been playing BG and in the middle of the turn game disconnects and after that ita only reconnecting for eternity.
Game restart, phone restart, wont help.
Last 4 games was like this. middle of the game, disconnect and no reconnect, with wifi or with cellular data doesn’t matter.
Hearthstone had always sh*t network quality with communication even though it doesn’t have to send big amount of data. You cannot enjoy 3 Bg-s in a row, because for sure 2 of 3 carshes…
Last two times only a full reinstall helped because the next day after a crashed game, game was still trying to connect to the crashed game from yesterday wtf…
Just sad
This started after the server side hot fix. I never had the issue with disconnecting until it was “fixed” yesterday. I’ve just had 2 games (on separate accounts because I can’t reconnect to the frozen game) back to back freeze and unable to reconnect just like OP.
Playing on a MacBook Pro so it’s not a mobile issue
1 Like
I am having a similar issue. Now, my game won’t even start. It is trying to put me back in a game that has been over for a while now (one that froze in the combat phase). I am on PC version.
this is multiple threads now too
Change regions, start a game, then change back to original region. Worked for me at least
I get this “Disconnect” bug, every 3 or 4 games now. Outrageous for a $75billion gaming company
4 Likes
Happened to me 3 times today. Every time I was playing with demons. Locked out for around half an hour.
same thing here! Game never reconnects. Even restarting the program, it still try’s to reconnect me to a game that has already ended and stays this way for 15+ min!! Very frustrating because i can’t even start a new game!
Facing the same problem since yesterday, it happened 3 or 4 times… Very annoying, specially when you’re winning… Please resolve asap ^^‘’
Same problem here!! I got this issue in my last 3 games. I’m not able to finish a single BG games in the last 2 days from mobile. At least I did not lose mmr pointa for these game. When I opened the BG logs, looks like these games never ever happened. This is a very frustrating issue. Blizzard fix is pls ASAP.
Can’t play and continue a game either! Unfortunately, This long weekend turns into disaster on playing bgs due to hs admins
Yeah, same happening here. It’s getting pretty anoying when it happens for 3rd time in a day.