Battlegrounds Rank decrease

Hi i was not playing the game like 2 months and now i started again.Than i played battlegrounds with my 7.6k mmr after the game ends suddenly it went down to 214.Any helps or ideas for that ? I reported it but they said nothing.

A new “season” just started a couple weeks ago so all scores where reset. I’m guessing yours didn’t reset visually because of your inactivity.

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At the start of a significant Battlegrounds change (new heroes, new tribes, or, in this case, the addition of new mechanics [buddies]), Battleground ratings are reset to 0.
Occasionally, the visual representation of your rating might not update until you play a game.

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thank you for the answers guys now i understand.