Amazon Appstore Connection Failure

Technical Support
2

Hey there,

It sounds like the problem may extend outside of the game a tad based on the description here. Lets try the following:

  1. Check for updates on the device OS. This process may be different for Apple or Android devices.

  2. Ensure the Amazon Appstore software is updated.

  3. Ensure that Hearthstone is updated via the Appstore.

Alternatively, it may also be a good test to uninstall the app from Amazon then reinstall it through either Google Play or Apple’s Appstore.

Let us know if this works for you.

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