Yeah, I’ve seen it somewhere on this forum, here it is, for instance:
However, people — and not only them, but also telephone robots etc 
— say many things, including something like ‘Your opinion is very important to us (please don’t hang up)’, which doesn’t mean you should believe all of them, does it? 
Actually, I haven’t seen signs of proper moderation, instead, there’s ‘community moderation’, to put it in a ‘politically correct’ way; in other words and without beating about the bush, it’s a lynch-mob rule of sorts: apparently, if enough… participants flag something, you might get blocked for it, even if your post was perfectly fine, while atrocities can persist.
Yeah, I could almost see them hard at work. 