đŸ”„ 32.4 Known Issues

Bug Report
1

Patch 32.4 is live with the new Arena!

Below are a few of the bugs we’re tracking in this patch.

Highlights & Info

  • [Battlegrounds] some new bans -
    Greater Trinkets: Kodo Leather Pouch, Theotar Sticker, Battle Horn, Empowerment Portrait, Redeemer Portrait
    Lesser Trinkets: Wicked Tome, Lubber Sticker, Glowing Gauntlet, Cliffdiver Sticker, Kodo Leather Pouch, Eclectic Shrine,Marvelous Mushroom, Blingtron’s Sunglasses, Heart of the Forest, The Eye of Dalaran
    Minions: Treasure-Seeker Elise.
    Spells: Channel the Devourer

  • [Shop - Update] We’ve resolved the underlying issue with missing Blob of Tar & the final fix will be released in the upcoming patch. Until then, we’ll regularly run the update to award the cards in waves. Thanks everyone for your patience and reports!

  • [Progression - Choose Your Champion] We have now corrected all issues with the Choose Your Champion pack grants and delivered those grants to all players. Congratulations to all the competitors and fans!
    → Please note that the Goldpetal Drake Signature wasn’t yet awarded.

  • [Battlegrounds] Wax Imprinter (Lesser Trinket) and Tauren Spiritwalker (minion)
    are currently banned in Duos. The Greater Pouches and Marin’s Treasure Anomalies are currently banned in both Duos and Battlegrounds.

  • [Battlegrounds] Welp, Dozy Whelp has temporarily banned too.

  • [Battlegrounds] Mystery Cube has been temporarily banned.

  • [Battlegrounds] We’ve released a server hotfix with further updates aimed at stabilizing Battlegrounds performance. Update: On the afternoon of June 8 we released another unplanned hotfix. We’ve been tracking issues since that deploy and see a marked improvement in performance since that patch.

  • [Wild] Cho’gall, Twilight Chieftain has been temporarily banned due to a bug.

Tracked Issues
  • [Arena] Arena UI is unresponsive for some players (the UI appears mostly empty). This seems to affect players on our EU server
    → [Update] This seems to affect returning players on NA and EU servers.
    → [Update 2 - June 30] We’ve implemented a few fixes that should address the situation; please follow the thread linked above.
  • [Hearthstone] Hamuul Runetotem can stack with himself
  • [Collection] Some players didn’t receive the Diamond Fyrakk, the Blazing from Golden Into the Emerald Dream Mini-Set.
  • [Hearthstone] Fortune (Narain Soothfancy) doesn’t transform into new cards immediately after the player’s deck is transformed.
  • [Arena] “Available after Apprenticeship” ribbon is present when drafting cards in Arena.
  • [Arena] Retire and View Deck buttons are disabled immediately after moving to the midrun screen after finishing editing your deck. This can be mitigated by backing out of the Arena completely or by restarting the client. View Deck and Retire buttons on the landing page are unaffected
  • [Arena] The Redraft panel is oversized on PC.
  • [Arena] Missing sound for unlocking the Underground Arena.
  • [Arena - Mobile] When previewing a Hero in Choose Your Hero screen, the right part of the screen can become unresponsive.
  • [Arena - Mobile] Cards overlap during drafting when switching between two active runs.
  • [Arena - Mobile] Edit Your Deck menu overlaps with the Review Your Deck menu after re-launch.
  • [Arena - iOS] Game crashes on low memory devices during deck draft (3GB- 4GB).
  • [Battlegrounds] Bubble Gunner loses Stealth after being goldenized.
  • [Battlegrounds] Noisul of the Many Faces stops buffing itself if hit by Upper Hand.
  • [Wild] While Crystal Core effect is active for the player, Theotar, the Mad Duke shows opponents minions also having their stats changed.
  • [Wild] Visual Bug - Faceless Manipulator copying a Titan doesn’t show titan power bubbles.
  • [Collection] Related cards are missing highlights when selected.
  • [Shop] Purchasing any one of Tavern ticket bundles marks all bundles as “Owned”.
  • [Battlegrounds] Snicker Snacks doesn’t trigger Selfless Hero’s effect when it has a Battlecry from Selfless Portrait.
  • [Battlegrounds] We’re investigating reports of the Night Fae Forest strike (Legendary) not being granted to eligible players. The strike can be seen as a lvl 40 Battlegrounds Strike Reward.
  • [Battlegrounds] Spirited Whimsydrake can pull minions outside of the current minion pool.
  • [Battlegrounds] Beast greater trinket might not be offered with a beast warband.
  • [Battlegrounds] If player has Bronzebeard Portrait trinket, their opponent’s Brann will also be treated as a Murloc and Dragon.
  • [Hearthstone] Some players receive the message “You Forgot Some Rewards” when logging into game.
  • [Battlegrounds] Felemental Portrait does not trigger its effect if Felemental dies after being Reborn.
  • [Battlegrounds] Holo Rover and Scavenge for Parts can offer Drakkari Enchanter when Drakkari Portrait is active.
  • [Mobile] Graphic issues/artifacts appearing on Pixel devices
  • [Mobile] Download bar is showing 0/0 MB after updating the game.
  • [Battlegrounds] The delay before combat starts (after minions have spawned in) has increased by a few seconds since patch launch.
  • [Wild] Ursol’s Aura works improperly when Drakkari Enchanter is on board.
  • [Hearthstone] Everburning Phoenix is missing Beast type tag.
  • [Battlegrounds] Ornate clock sometimes shows the greater trinket next to it.
  • [Battlegrounds] Reborn effect is not always removable via Sin’dorei Straight Shot effect.
  • [Battlegrounds] Advanced Construction and Fortified Bunker Upgrade Spells consumes effect of Tauren Spiritwalker but only casts once.
  • [Battlegrounds] Repeat triggering of Dagwik Stickytoe (Eudora’s buddy) can crash the game.
  • [Mobile] Android - Game display pink image on front of Solo Adventures Challenges screen.
  • [Mobile] iOS - The game crashes upon purchasing card packs with gold in the Shop.
Resolved Issues
  • [Progression] The team is investigating reports that players received 3x Choose Your Champion rewards on one region instead of one instance on each region.
  • [Arena] Can’t interact with UI - we’ve deployed a second wave of corrections to address the issue. We’re planning one final wave of corrections once the patch 32.4.2 is live in all regions. [Update] The issue now should be resolved.
  • “Your account needs to be updated. Please restart the game” - a few players encountered this message - Clicking OK and restarting the client should remove it.
  • [Arena] Some players received fewer pack rewards than shown on their run rewards screen. We’ve just granted missing packs to affected players. This issue will be fixed in an upcoming hotfix patch, after which point another grant will be done for players who run into this issue between now and that permanent fix.
    • [Update] Issue was completely resolved with patch 32.4.2
  • [Arena] Playing in The Underground isn’t granting regular Rewards Track XP.
  • [Arena] Arena has been re-opened! We had to ban a few cards that were causing disconnections. If a banned card was in your deck, you will need to retire your run, but you will receive a refund of your ticket and your current prizing when you do.
    *[Update] We’ve unbanned a few cards and we’re monitoring the game performance.
    *[Update 2] Anyone who started an Arena run in Patch 32.4 prior to the mode being disabled has now been granted two additional tickets due to the disruption.
    *[Update 3] We’re unbanned more Arena cards that were previously causing issues. Anyone who is logged in when a card is unbanned and then does an Arena draft may see the card(s) in their draft, with a “banned” banner on them. Logging out and back in will clear that “banned” banner and let them be drafted.
  • [Arena] Spectating an Underground Arena match can prevent access to The Arena.
  • [Arena] Unable to finish drafting a deck after spectating an Arena game.
  • [Battlegrounds] We’re investigating connectivity reports.
  • [Arena] Players might be offered incompatible cards when playing as Death Knights, occasionally leading to players being unable to continue with the Draft.
  • [Battlegrounds] Sand Swirler doesn’t buff buff Windfall Tornado.
  • [Achievements] “This is Fine” is not tracking properly.
  • [Battlegrounds] Macaw Portrait can cause Golden Monstrous Macaw to trigger an incorrect number of times.
  • [Battlegrounds] Silithid Burrower can give the wrong effect on its first Deathrattle after tripling.
  • [Battlegrounds] Hogwash Basin is causing excessively long turn timers.
  • [Battlegrounds] Shark Cannon (Greater Trinket) does not count all gold toward its activation.
  • [Wild] Fleethoof Pearltusk’s Corrupt effect is not consistent.
  • [Battlegrounds] Silithid Burrower can lose track of its permanent buffs.
  • [Battlegrounds] Gilded Anchor’s gold cost (Greater Trinket) is not correct in game. It should be 1 Gold and not 0.
  • [Hearthstone] Charred Chameleon’s Battlecry effect can target enemy minions.
  • [Battlegrounds] Fire-forged Evoker’s stats are not updated correctly after minion becomes golden.
  • [Battlegrounds] Corrupted Bristler’s gems are not always accounted for when minion becomes golden.
  • [Battlegrounds] We’re investigating reports of game performance in Battlegrounds (latency, crashes, disconnects - especially in late game). [UPDATE] We’ve deployed a series of hotfixes to address some of the issues reported, and we’re closely monitoring the situation.
  • [Battlegrounds] Some lower-performing Trinkets have been removed from the Trinket Pool, and may be brought back later with adjustments.
  • [Hearthstone] Fixed a bug where players who got Creature of Madness from opening an Into the Emerald Dream Pack (meaning, after the initial claim period) only got one copy instead of two. After this fix is live, we will do a separate grant to affected players so that they get their second copy.
  • [Battlegrounds] Fixed a bug with Floating Watcher causing lag in late-game Demon compositions.
  • [Shop] The in-game shop appears closed for some users; this bug shouldn’t affect our Web Shop. [UPDATE] A fix was implemented.
  • [Shan Shui] A very small number of players bought both Shan Shui Signature bundles before the combined bundle was offered in their Shop. Those players have now been granted 1000 Runestones to make up the difference in price between buying both bundles separately versus the combined bundle.
  • [Arena] Mini-set cards should now appear in all new drafts. [UPDATE] We’ve granted one Arena Ticket to each player that did at least one Arena run prior to the fix. The Arena Ticket was added automatically to all eligible players.
  • [Battlegrounds] It is possible to be offered the same Greater Trinket twice.
  • [Battlegrounds] Your hero can disappear from its portrait (visual bug).
  • [Battlegrounds] Weebomination (Patchwerk’s buddy) Does not give any stats.
  • [Hearthstone] Aspect’s Embrace doesn’t draw a card
  • [Hearthstone] Sometimes, Cliff Dive can destroy minions from deck.
  • [Hearthstone] Cliff Dive can return a dead minion back to deck.
  • [Hearthstone] Corpse Explosion can end prematurely.
  • [Battlegrounds] Token of the Old Gods consumes effect of Tauren Spiritwalker but only casts once.
  • [Battlegrounds] Electron, Powered Up does not trigger when the Choose One Spell is cast multiple times via the effect of the Tauren Spiritwalker.
  • [Battlegrounds] Lavish Cape effect does not trigger Fire-forged Evoker.
  • [Battlegrounds] [Tokens] Golden minions are not being counted as part of your most common type
  • [Hearthstone] Normal Into the Emerald Dream packs & Tavern Tickets are back in the shop.
  • [Hearthstone] Sigil of Cinder, a mini-set card, was incorrectly made an Epic instead of a Common; we’ve decided we won’t fix this bug and will leave the card as it is.
  • [Arena] Mini-set cards should now appear in new drafts. Runs already started prior to this fix will not include new cards.
  • A list of issues resolved with 32.2 is available here.
------------------------------------------------

Hotfix Patch 32.2.1
Patch Notes 32.2.2
Hotfix Patch 32.2.3
Balance Patch 32.2.4
Patch notes 32.4
Hotfix Patch 32.4.1
Balance Patch 32.4.2

8 Likes
3

shaman 2 mana card that heals 4hp, draws a card and imbue heroe power doesn’t draw card in arena

5 Likes
4

Battlegrounds Duos – Game crash before or during Hero selection.

9 Likes
5

This should be Aspect’s Embrace - we’ll have a look, thank you!

6

Thanks, Hares. Any specific errors? Does the game close down or appears stuck?

7

Shop has been closed for me since the update, EUW

8

On 5th game the game started, but laggy.
On the previous four games:

  1. The game search enters “preparing game” phase (cancel search button disappears)
  2. Game crashes for one of teammates
  3. Other is able to see hero selections
  4. First player is unable to reconnect
  5. Player in game, after clicking on hero, gets “You are disconnected” message and, after 2-3 seconds, game crashes with “Oops!”

If there are logs I can share – tell me.

4 Likes
9

Are you on PC or mobile, SteijnSteigr?

10

I am currently on pc, havent tried mobile

11

Twisted Webweaver doesn’t proc as intented playing the same minion a second to N times (another copy of a minion, not replayed)

1 Like
12

Update: Game is constantly reconnecting. Sometimes without being able to reconnect properly (stuck on “resuming” screen). Skipped 2 or 3 turns because of that. While still destroying one team because they got disconnected too.

6 Likes
13

My arena buttons are greyed out when starting my second arena run after the update. Any known solutions to this?

I play on PC, tried relogging and restarting pc, but this didn’t work

2 Likes
14

Why didn’t you fix Whizbang Quickdraw? It’s known and so easy. At least give us a full dust refund.

15

Could you be more specific, please? Thank you!

16

Goedie, could you please try repairing your game?

17

This one, it’s a known issue:

18

They fixed it by removing Flint and replaced it with Astalor
I assume fixing would have required re-engineering the way card pools interact between standard and wild which would have lead to even more issues on top of being a higher cost solution

1 Like
19

I’m posting a second reply for something else as I think it deserves its own spot :
It’s now impossible to purchase normal cards packs from the Emerald Dream, the option isn’t in the game anymore. Only Golden packs are visible in the shop
Normal packs remain visible on the website but it’s not a workaround since you can’t spend gold in here

2 Likes
20

Well, the card would first query whether the player is playing wild or standard, then get the card pool from whatever mode is being played. But they could’ve just replace that query with a fixed variable (wild = 1), and therefore just get access to all quickdraw cards as it should.

21

Which is still reengineering the entire card generation mechanic
Because if they do it for Flint and quickdraw they’ll have to do it for any other discover mechanic, which is a gigantic impact only for the sake of one card (the card being Whizbang, not Flint), 1/11th of the games, not all those games
Replacing Flint with Astalor is a decent compromise that cuts costs and risks