1000 win hero portrait bug

I got the new Guldan portrait but it does not register when I set it. Cannot even set it as a favourite.

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I have the same problem: I received the new portrait of Jaine and Uther but they don’t register when I put them in place. I can’t even define them as favorites.

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I was using 1000 win Guldan, but today it stopped working showed up as regular golden Guldan. Heroes selection still showed Shadow Guldan as my favorite. I switched it to regular Guldan, but now when I go to switch it back to Shadow Guldan, the make favorite button is blank, no text. Restarted twice, still not working. On android. Disappointing.

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Same, same, saaaamee

Just throwing my hat in here. Today was the first day that I went to use my one 1000 win portrait (Jaina), though I had previously set it as favourite. Despite showing up as the title background of my two mage decks, entering into a match with either resulted in ‘regular’ Jaina being my portrait.

Attempted fixes:

  • Manually went in to both decks to ensure she had been selected.
  • Deleted both decks and remade, in case something about them was ‘overwriting’ what my favourite portrait was.
  • Changing favourite away from fire Jaina and then back again. Only, this time it wouldn’t allow me to change it back to fire Jaina.

I’m pretty sure I’ve seen someone in game with one of the hero portraits - like a Trump video or something along those lines? I’m pretty sure he was playing an altered version of his paladin deck, and was using the new Uther portrait, so at least at some point these portraits worked.

Edit: https://youtu.be/rIbOP_uOTVA?t=138 - here’s the Trump vid; clearly using new Uther portrait. So either something happened to the game between when he filmed this vid and now, or it’s not affecting everyone and/or everything.

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wow, where do i even start. this game used to be fun. now its a bunch of pay to win bs. and there is ZERO balance. quests being completed turn 4. mana costs of creatures that if you even added them up at base value would be outrageously overpowered. ex: a 2/2 that plays a secret for free… i dont expect this game to continue doing well… you are just going to keep adding and adding and adding and hope everything sorts itself out. its bull"S6IT". i just had someone use 2 cards and get not ONLY a board wipe but had a full board. how about you TEST your own game prior to releasing cards. its just disgusting ive been playing since open beta. i have MANY cards and murloc has always been a personal favorite. but as a murloc (the KING OF RUSH DECKS) to be blasted down because someone got a quest complete by turn 4?!? its useless. you are not supposed to make all OTHER decks no longer viable you are supposed to MAKE ALL DECKS VIABLE. and this isnt something i have only encountered there. i also play a tempo shaman, spell mage, c’thun priest, face hunter, inner fire priest… nothing. NOTHING can stand up to these new cards you are releasing. and THAT is why you seem MONEY HUNGRY. you put the players in a position that if they dont pay they DONT WIN. fact. ex:a quest that give you a 2 mana hero power. THAT DOUBLES BATTLECRY?!? if you use that with ONE card its fairly strong. but at turn 4-5 when you use that in a lacky deck where everything is 1 cost? … boom 1 cost deal 4 damage get a 1/1? that same value is three-mana which by itself wouldnt be bad EXCEPT for the fact that as soon as you play ONE additional LACKEY (a 1cost card may i remind you) it becomes over powered… not KINDA… VERY 4 mana discover 2 spells, deal 4 damage, summon 2 1/1’s… yeah cause thats fair. or how about… same mana cost deal 4 damage, give a minion +4 health and taunt, and 2 1/1’s… where is the balance in this game… i remember a time when the players could throw together decent cards and have a decent game… of course you wouldnt win them all but you would still have a chance. now even with old pro decks. in wild you cant do ANYTHING. getting past rank 20 has become 10x as difficult. now i doubt that anyone will take the time to actually read this. or even care. in fact i expect EVEN MORE PAY TO WIN BS to come from this game. and when your players continue to decrease i will look back on this message and LAUGH.

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I’m also unable to select my 1000 win portraits or save them as favorites.

On iOS.

This is disappointing.

Can’t set FAVORITE Fire Mage Jana…

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Exactly the same problem, new portraits cannot be selected, and there are a lot of bugs with these

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Same, very strange that you can swap other heroes and make it your favorite but not the 1000 wins heroes

Same Problem, Portrait shows in choose deck screen but not ingame

hello , same problem here i played a few games with my warchief thrall then it changed back to the classic portrait and i couldnt set my new one again, please any solution or bug fix guys?

Yup same problem here as well!

They worked first day for me then stopped when I loaded it up on mobile. (Android)

Got the same problem with King Anduin! Is Blizzard not testing their stuff before release?

same ! 1700 shaman wins I was using the new art then it stopped working… im able to see the 1000 win art on my decks but when i get into game it’s the default one.

Same here, I have few 1000 rank win characters, and I’m disabled to set them as favorite…

Доброго времени суток, как и у большинства высказавшихся выше игроков у меня проблема с героем Огненная Джайна, 1 день аватар был активен, потом изображение поменялось самостоятельно на обычную Джайну и далее не ставилось по умолчанию

Same here, have over 1000 wins with Warlock, Mage, Shaman and Druid, can’t use any of those new portraits.

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Same here with Jaina uther and valerra also the game has been freezing a lot. In matches and in deck construction. I use a LG Phoenix Plus. The freezing started after patch and the portraits the next day as I was able to use them initially.